Prompted by the update to the Incident Response guidance earlier this
week, I wondered how well CAs are doing at giving timely updates on the
CA Incident bugs.

I put together a quick prototype [0] that would examine the bug
whiteboards and last-update timestamps and report those where the next
update date is in the past. You can see the results [1] if you are
curious. I examined a couple of the bugs identified to see what the
status was:

1) https://bugzilla.mozilla.org/show_bug.cgi?id=1523680

The whiteboard does not contain a Next Update. The last action was the
CA providing the incident report on 2019-02-01. If there are no
questions or comments about the incident, I think this bug can be closed.

2) https://bugzilla.mozilla.org/show_bug.cgi?id=1518560

The whiteboard Next Update was set to 2019-02-05 on 2019-01-22. The CA
provided an update on 2019-02-04. This is before the stated Next Update
but was more than a week ago. If there are no further questions or
comments about the incident, I think this bug can be closed.

3) https://bugzilla.mozilla.org/show_bug.cgi?id=1524143

The whiteboard does not contain a Next Update. The last action was an
email to the CA requesting an incident report on 2019-01-31. The CA is
not in compliance with the guidelines.

4) https://bugzilla.mozilla.org/show_bug.cgi?id=1495524

The whiteboard Next Update was set to 2019-01-01 on 2018-10-03. The CA
has not commented in the bug since then. The CA is not in compliance
with the guidelines.

5) https://bugzilla.mozilla.org/show_bug.cgi?id=1492006

The whiteboard Next Update was set to 2019-01-24 on 2019-01-17 following
a comment by the CA that they would provide an update by 2019-01-24. The
CA has not commented in the bug since then. The CA is not in compliance
with the guidelines.

I had hoped that a tool could automatically identify when CAs are not in
compliance with the guidelines, but it looks like that determination
actually requires reading and understanding the bug history. Oh, well.

-George Macon

[0]: https://gitlab.com/gmacon/moz-ca-incident-update
[1]: https://gitlab.com/snippets/1822917
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