+1 on pointing new users directly to GitHub issues.
On Thu, 17 Nov 2022 at 21:15, MAURICIO ANDRES VARGAS SEPULVEDA <[email protected]> wrote: > > Hi! > > +Inf to Nic's point > > Asking to write a Gh issue seems to be the easiest > > Get Outlook for Android<https://aka.ms/AAb9ysg> > ________________________________ > From: Nic <[email protected]> > Sent: Thursday, November 17, 2022 3:12:36 PM > To: [email protected] <[email protected]> > Subject: [DISCUSS]: Interim plan for new users reporting issues before GitHub > migration > > Hi folks, > > The recent Infra policy change preventing people from signing themselves up > for JIRA accounts in order to prevent spam [1] was originally scheduled for > 6th November, and though it was slightly delayed, it appears now to be in > force. > > There is ongoing work to do a migration from JIRA to GitHub Issues[2], but > this may take a few weeks or move. > > What should we do in the interim? Should we ask new participants to use > GitHub issues for their issue reports, or provide some path for new users > to contact the PMC (via the user mailing list or zulip?) to open an account? > > I propose we go with the former and move straight to GitHub Issues even if > we're not fully there yet with the migration - this may be the simplest > option in terms of reducing the number of times we ask people to change > what they're doing, even if the GitHub Issues usage will change > significantly in that time. > > Whatever we choose, I suppose we should also announce this to users > somewhere - Steph Hazlitt has started this doc [3] listing possible places > to mention this. > > Thanks, > > Nic > > [1] https://lists.apache.org/thread/l545m95xmf3w47oxwqxvg811or7b93tb > [2] https://github.com/apache/arrow/issues/14542 > [3] > https://docs.google.com/document/d/1UaSJs-oyuq8QvlUPoQ9GeiwP19LK5ZzF_5-HLfHDCIg/edit?usp=sharing
