It still requests that we upgrade to Jira Pro.

For those who are interested, you can select "Project automation" from the
Beam Project settings page or use this direct link
https://issues.apache.org/jira/secure/AutomationProjectAdminAction!default.jspa?projectKey=BEAM

On Tue, Aug 27, 2019 at 5:20 AM Ismaël Mejía <[email protected]> wrote:

> Apache's JIRA was updated recently. Luke (or someone else maybe) can
> please help
> me check if we still cannot create the rule to self triage the issues that
> were
> created and have already an assigned contributor. This will easily reduce
> issue
> triage to half because due to JIRA's UI it is really easy to forget to
> self-triage the issues they create.
>
> Also a kind reminder to contributors and in particular current committers,
> when
> you create JIRAs, they are not automatically 'self-triaged' but in many
> cases
> they should be. Please take care to do the triage if it is already
> assigned on creation or if you judge it is complete enough but prefer to
> let it
> unassigned in case someone else can work on it. That will for sure reduce
> the
> triage work until this becomes automatic.
>
> On Wed, Jun 12, 2019 at 6:16 PM Lukasz Cwik <[email protected]> wrote:
> >
> > I looked at automating the two in JIRA but got the unhelpful:
> >
> > "You are using Automation Lite for Jira. This is the free offering of
> Automation for Jira Pro and only contains a small subset of the many
> awesome features of the paid app. For example, project admins like yourself
> can can only create and edit automation rules in the paid offering."
> >
> > On Wed, Jun 12, 2019 at 2:22 AM Ismaël Mejía <[email protected]> wrote:
> >>
> >> Kenn can you or someone else with more JIRA-fu than me automatize both
> cases (I
> >> just triaged most of the still untriaged issues and found multiple new
> >> instances of
> >> both cases).
> >>
> >> On Fri, Jun 7, 2019 at 10:27 PM Kenneth Knowles <[email protected]>
> wrote:
> >> >
> >> > Nice. I noticed the huge drop in untriaged issues. Both of those
> ideas for automation sound reasonable.
> >> >
> >> > I think the other things that are harder to optimize can probably be
> addressed by re-triaging stale bugs. We will probably find those that
> should have been closed and those that are just sitting on an inactive
> contributor.
> >> >
> >> > Kenn
> >> >
> >> > On Fri, Jun 7, 2019 at 12:53 AM Ismaël Mejía <[email protected]>
> wrote:
> >> >>
> >> >> I took a look and reduced the untriaged issues to around 100. I
> >> >> noticed however some patterns that are producing more untriaged
> issues
> >> >> that we should have. Those can be probably automated (if JIRA has
> ways
> >> >> to do it):
> >> >>
> >> >> 1. Issues created and assigned on creation can be marked as open.
> >> >> 2. Once an issue has an associated PR it could be marked as open if
> it
> >> >> was in Triaged state.
> >> >>
> >> >> Other common case that is probably harder to automate are issues that
> >> >> are in Triaged state because we forgot to resolve/close them. I don’t
> >> >> know how we can improve these, apart of reminding people to look that
> >> >> they do not have untriaged assigned issues.
> >> >>
> >> >> Another interesting triage to do are the issues that are Open and
> >> >> assigned to members of the community that are not active anymore in
> >> >> the project, but that’s probably worth of another discussion, as well
> >> >> as how can we more effectively track open unassigned issues (which
> are
> >> >> currently around 1600).
> >> >>
> >> >> On Wed, Jun 5, 2019 at 7:03 PM Tanay Tummalapalli <
> [email protected]> wrote:
> >> >> >
> >> >> > Hi Kenneth,
> >> >> >
> >> >> > I already follow the issues@ mailing list pretty much daily.
> >> >> > I'd like to help with triaging issues, especially ones related to
> the Python SDK since I'm most familiar with it.
> >> >> >
> >> >> > On Wed, Jun 5, 2019 at 10:26 PM Alex Van Boxel <[email protected]>
> wrote:
> >> >> >>
> >> >> >> Hey Kenneth, I help out. I'm planning to contribute more on Beam
> and it seems to be ideal to keep up-to-date with the project.
> >> >> >>
> >> >> >>  _/
> >> >> >> _/ Alex Van Boxel
> >> >> >>
> >> >> >>
> >> >> >> On Wed, Jun 5, 2019 at 6:46 PM Kenneth Knowles <[email protected]>
> wrote:
> >> >> >>>
> >> >> >>> Hi all,
> >> >> >>>
> >> >> >>> I am requesting help in triaging incoming issues. I made a
> search here: https://issues.apache.org/jira/issues/?filter=12345682
> >> >> >>>
> >> >> >>> I have a daily email subscription to this filter as a reminder,
> but rarely can really sit down to do triage for very long. It has grown
> from just under 200 to just over 200. The rate is actually pretty low but
> there is a backlog. I also want to start re-triaging stale bugs but
> priority would be (1) keep up with new bugs (2) clear backlog (3) re-triage
> stale bugs.
> >> >> >>>
> >> >> >>> Just FYI what I look for before I clicked "Triaged" is:
> >> >> >>>
> >> >> >>>  - correct component
> >> >> >>>  - correct priority
> >> >> >>>  - maybe ping someone in a comment or assign
> >> >> >>>  - write to dev@ if it is a major problem
> >> >> >>>
> >> >> >>> If I can't figure that out, then I ask the reporter for
> clarification and "Start Watching" the issue so I will receive their
> response.
> >> >> >>>
> >> >> >>> To avoid duplicate triage work it may help to assign to yourself
> temporarily during triage phase.
> >> >> >>>
> >> >> >>> Any help greatly appreciated!
> >> >> >>>
> >> >> >>> Kenn
>

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