I noticed the similar pattern too. I like the idea to have a new issue type but in which way it would help? Won’t be enough to just add a special label for such Jiras?
Alexey > On 1 Apr 2021, at 01:27, Kenneth Knowles <k...@apache.org> wrote: > > Hi all, > > I've been doing a lot of looking through untriaged bugs. There is a pattern > of many issues that are essentially user questions. It is often ambiguous if > the problem is their pipeline (often) or an issue with a core component > (possible). > > Has anyone else seen this pattern or is it just me? Would it be useful to > have a new issue type for "Support" or "User Issue"? It may send the wrong > message. We can keep them as "Bug" because until we figure it out we should > assume there might be a bug. I expect as we scale up this will be more and > more of Jira. > > What do you think? I think I have looked at too many issues in a row and I > need an outside opinion. > > I'm also curious what other ASF/OSS projects do. > > Kenn
