On 16 Apr 2013, at 19:53, Branko Čibej <[email protected]> wrote: > On 16.04.2013 20:34, Gary Martin wrote: >> On 16/04/13 19:19, Branko Čibej wrote: >>> On 16.04.2013 18:59, Joachim Dreimann wrote: >>>> There seems to be some concern around our current policy of not >>>> allowing >>>> anonymous users to report issues, and especially not allowing >>>> registered >>>> users to report/edit/comment on tickets by default. >>>> >>>> We've had several people speak out in favour of changing this, >>>> arguing it >>>> would be for the best of the community. >>>> >>>> As a first step I propose that we give all registered users the >>>> editor_group permissions: >>>> TICKET_CREATE >>>> TICKET_EDIT_DESCRIPTION >>>> TICKET_MODIFY (which implies commenting permissions) >>>> WIKI_CREATE >>>> WIKI_MODIFY >>>> >>>> This would be done immediately and before implementing >>>> http://trac.edgewall.org/wiki/SpamFilter or similar unless someone >>>> volunteers to do so soon. >>>> >>>> Any objections? >>> None at all. >>> >>> Regarding registration ... note that issues.apache.org/jira requires it >>> in order to create or modify tickets. But it's only an e-mail >>> verification thing. >>> >>> Maybe we somehow combine ticket creation and registration (at least >>> e-mail address submission) into one step? Something along these lines: >>> the ticket-create dropdown and form would be available to anonymous >>> users, but before submitting the ticket, we'd ask them to either log in, >>> or provide an e-mail address -- thus implicitly registering, and we'd >>> follow that up with e-mail verification. >>> >>> I would not allow comments or other ticket modifications from anonymous >>> users. >>> >>> -- Brane >> >> Well, it would be useful to allow for comments so that you can ask >> someone a question about the ticket they raised or get back >> confirmation that it worked for them if they wanted to. >> >> Apart from that, it is a very good question whether that is as odious >> a process as having to do a capcha. The trick maybe to convince them >> to still submit the ticket they just wrote out when they have to then >> go through another few steps to complete. >> >> I wonder if it would be possible to have a system to moderate tickets >> and comments prior to raising for anonymous users? > > The point of not allowing comments from anonymous users is that it's > kind of hard to figure out who the author is. The same holds for ticket > submissions; but, if an anonymous submission is accompanied by an e-mail > address, then at least you have /some/ ID that you can cross-reference > from. And since submitting a ticket already requires filling in a > (small) number of fields, adding an e-mail field wouldn't hurt as much > as for comments. > > -- Brane >
trac.edgewall.org simply shows a section for Author both when commenting and when creating tickets, asking for the author's email address: New ticket: http://trac.edgewall.org/newticket?type=defect Comment: http://trac.edgewall.org/ticket/65 Design wise I see no issues with us doing the same. - Joe > > -- > Branko Čibej > Director of Subversion | WANdisco | www.wandisco.com >
