On Jul 1, 2013, at 2:18 AM, Prasanna Santhanam <t...@apache.org> wrote:

> On Mon, Jul 01, 2013 at 07:57:11AM +0200, Daan Hoogland wrote:
>> On Mon, Jul 1, 2013 at 7:43 AM, Prasanna Santhanam <t...@apache.org> wrote:
>> 
>>> On Mon, Jul 01, 2013 at 07:34:00AM +0200, Daan Hoogland wrote:
>>>> H,
>>>> 
>>>> This might be more appropriate on the marketing list but it concerns
>>>> contents here; Between Thursday and Saturday 6 questions where posed on
>>>> this list that have not been replied to. Starting to work on cloudstack
>>>> this happened to me as well a couple of times. Given that people take the
>>>> trouble to ask, they are either trying to contribute or evaluating
>>>> cloudstack for usage. In both cases it is missed chance if we let those
>>>> people pass by.
>>>> 
>>>> At a first glance it would seem there are two kind of questions that
>>> don't
>>>> get answered:
>>>> - boring ones
>>>> - difficult ones
>>>> - unclear ones
>>>> 
>>>> Do more people see this as an issue?
>>>> 
>>> 
>>> Sometimes yes. Do you mean dev@ and users@? OR just dev@?
>>> 
>> I must confess I am guilty of not answerring any questions on users@.. So I
>> mean dev@.. but I can imagine the problem being present there as well.
>> 
> 
> users@ needs more people because I see difficult questions there
> often.

I have noticed it too, and from my side it seems that the questions have become 
much more specific.
Questions are certainly not 'boring' but need expert answers.

Not sure how to deal with this, except that all of us should regularly go 
through all the pending questions.

-sebastien


> dev@ just needs attention from folks working on the related
> piece of code and that's easier to get by Cc-ing the person if they've
> missed it. Given that the question has remained unanswered for a
> while.
> 
> For boring and unclear questions what is reqd is a page that describes
> "how to get your questions answered on the cloudstack mailing lists?".
> Other communities I've noticed have this sort of a page. 
> 
> 
> -- 
> Prasanna.,
> 
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