Did you seed the secondary storage with the systemvm template before starting the setup? If not, can you check if under your secondary storage the ../template/tmpl/1/1 directory is present?
Regards, Devdeep > -----Original Message----- > From: Amit Das [mailto:amit....@cloudbyte.com] > Sent: Thursday, August 22, 2013 4:50 PM > To: dev@cloudstack.apache.org > Subject: System VMs not running > > Hi folks, > > I am running CloudStack 4.1.1. & running the NFS share on the same box as > CloudStack management server (CentOS 6). The hypervisor is a separate Xen > server. > > I am not able to get the system vms in a running state. > We had not downloaded the vhd-util initially but it has been downloaded now. > The management server has been restarted & appropriate rpcbind, nfs > services started. The configuration was redone from scratch. However, we are > stuck with below error always. > > com.cloud.utils.exception.CloudRuntimeException: can't mount > 10.10.171.155:/export/secondary/template/tmpl/1/1 > to /var/run/cloud_mount/2cc7d1a3-130b-4ae9-9381-5f8ec6bf751a at > com.cloud.hypervisor.xen.resource.CitrixResourceBase. > copy_vhd_from_secondarystorage(CitrixResourceBase.java:2707) > > .. > 2013-08-22 16:30:52,866 DEBUG [agent.transport.Request] (secstorage- > 1:null) Seq 12-749863191: Executing: { Cmd , MgmtId: 268749071320359, > via: 12, > Ver: v1, Flags: 100111, [{"storage.*PrimaryStorageDownloadCommand* > ":{"localPath":"/mnt/15370e0e-c8ae-32bb-94e1- > 74f1fad0cce3","poolUuid":"15370e0e-c8ae-32bb-94e1- > 74f1fad0cce3","poolId":211,"primaryPool":{"id":211,"uuid":"15370e0e-c8ae- > 32bb-94e1- > 74f1fad0cce3","host":"10.10.171.155","path":"/export/primary","port":2049, > "type":"NetworkFilesystem"},"secondaryStorageUrl":"nfs:// > 10.10.171.155/export/secondary","primaryStorageUrl":"nfs:// > 10.10.171.155/export/primary","url":"nfs:// > 10.10.171.155/export/secondary/template/tmpl/1/1/","format":"VHD","acco > untId":1,"name":"routing-1","wait":10800}}] > } > > .. > 2013-08-22 16:30:55,128 DEBUG [agent.transport.Request] > (DirectAgent-244:null) Seq 12-749863191: Processing: { Ans: , MgmtId: > 268749071320359, via: 12, Ver: v1, Flags: 110, [{"storage.* > PrimaryStorageDownloadAnswer*":{"templateSize":0,"result":false,"details":" > Catch > Exception com.cloud.utils.exception.CloudRuntimeException on > host:21318624-cfd9-412d-aeb4-b1418424f287 for template: nfs:// > 10.10.171.155/export/secondary/template/tmpl/1/1/ due to > com.cloud.utils.exception.CloudRuntimeException: can't mount > 10.10.171.155:/export/secondary/template/tmpl/1/1 > to /var/run/cloud_mount/60e04e29-8064-4a3f-90c2- > b1e639b9b05a","wait":0}}] } > > Regards, > Amit > *CloudByte Inc.* <http://www.cloudbyte.com/>