Did you seed the secondary storage with the systemvm template before starting 
the setup? If not, can you check if under your secondary storage the 
../template/tmpl/1/1 directory is present?

Regards,
Devdeep

> -----Original Message-----
> From: Amit Das [mailto:amit....@cloudbyte.com]
> Sent: Thursday, August 22, 2013 4:50 PM
> To: dev@cloudstack.apache.org
> Subject: System VMs not running
> 
> Hi folks,
> 
> I am running CloudStack 4.1.1. & running the NFS share on the same box as
> CloudStack management server (CentOS 6). The hypervisor is a separate Xen
> server.
> 
> I am not able to get the system vms in a running state.
> We had not downloaded the vhd-util initially but it has been downloaded now.
> The management server has been restarted & appropriate rpcbind, nfs
> services started. The configuration was redone from scratch. However, we are
> stuck with below error always.
> 
> com.cloud.utils.exception.CloudRuntimeException: can't mount
> 10.10.171.155:/export/secondary/template/tmpl/1/1
> to /var/run/cloud_mount/2cc7d1a3-130b-4ae9-9381-5f8ec6bf751a         at
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.
> copy_vhd_from_secondarystorage(CitrixResourceBase.java:2707)
> 
> ..
> 2013-08-22 16:30:52,866 DEBUG [agent.transport.Request] (secstorage-
> 1:null) Seq 12-749863191: Executing:  { Cmd , MgmtId: 268749071320359,
> via: 12,
> Ver: v1, Flags: 100111, [{"storage.*PrimaryStorageDownloadCommand*
> ":{"localPath":"/mnt/15370e0e-c8ae-32bb-94e1-
> 74f1fad0cce3","poolUuid":"15370e0e-c8ae-32bb-94e1-
> 74f1fad0cce3","poolId":211,"primaryPool":{"id":211,"uuid":"15370e0e-c8ae-
> 32bb-94e1-
> 74f1fad0cce3","host":"10.10.171.155","path":"/export/primary","port":2049,
> "type":"NetworkFilesystem"},"secondaryStorageUrl":"nfs://
> 10.10.171.155/export/secondary","primaryStorageUrl":"nfs://
> 10.10.171.155/export/primary","url":"nfs://
> 10.10.171.155/export/secondary/template/tmpl/1/1/","format":"VHD","acco
> untId":1,"name":"routing-1","wait":10800}}]
> }
> 
> ..
> 2013-08-22 16:30:55,128 DEBUG [agent.transport.Request]
> (DirectAgent-244:null) Seq 12-749863191: Processing:  { Ans: , MgmtId:
> 268749071320359, via: 12, Ver: v1, Flags: 110, [{"storage.*
> PrimaryStorageDownloadAnswer*":{"templateSize":0,"result":false,"details":"
> Catch
> Exception com.cloud.utils.exception.CloudRuntimeException on
> host:21318624-cfd9-412d-aeb4-b1418424f287 for template: nfs://
> 10.10.171.155/export/secondary/template/tmpl/1/1/ due to
> com.cloud.utils.exception.CloudRuntimeException: can't mount
> 10.10.171.155:/export/secondary/template/tmpl/1/1
> to /var/run/cloud_mount/60e04e29-8064-4a3f-90c2-
> b1e639b9b05a","wait":0}}] }
> 
> Regards,
> Amit
> *CloudByte Inc.* <http://www.cloudbyte.com/>

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