I shall be bold! Thanks David.
Regards Alex Hitchins D: +44 1892 523 587 | S: +44 2036 030 540 | M: +44 7788 423 969 alex.hitch...@shapeblue.com -----Original Message----- From: David Nalley [mailto:da...@gnsa.us] Sent: 11 March 2014 12:50 To: dev@cloudstack.apache.org Subject: Re: Sorting through Jira On Tue, Mar 11, 2014 at 7:14 AM, Alex Hitchins <alex.hitch...@shapeblue.com> wrote: > All, > > I've been taking a look at some old Jira tickets recently and have found a > fair few that could probably be closed as they are no longer applicable. > > I'm happy to go through them and contact the owners to see if we can close > these. Where I don't hear back or the ticket can obviously be closed (such as > documentation issues with v4.0 release) I assume I can add a note in > detailing why the ticket was closed and go ahead and close it? I'm not sure > if there is a process for this in place. I think it would be good for > everyone to get the number of 'real' issues down. > > > Regards, > > Alex Hitchins PLEASE YES! Triage tickets boldly. If someone disagrees they can reopen it (and please make sure something to that effect is in your message for 'why'). --David Need Enterprise Grade Support for Apache CloudStack? Our CloudStack Infrastructure Support<http://shapeblue.com/cloudstack-infrastructure-support/> offers the best 24/7 SLA for CloudStack Environments. Apache CloudStack Bootcamp training courses **NEW!** CloudStack 4.2.1 training<http://shapeblue.com/cloudstack-training/> 18th-19th February 2014, Brazil. Classroom<http://shapeblue.com/cloudstack-training/> 17th-23rd March 2014, Region A. Instructor led, On-line<http://shapeblue.com/cloudstack-training/> 24th-28th March 2014, Region B. Instructor led, On-line<http://shapeblue.com/cloudstack-training/> 16th-20th June 2014, Region A. Instructor led, On-line<http://shapeblue.com/cloudstack-training/> 23rd-27th June 2014, Region B. Instructor led, On-line<http://shapeblue.com/cloudstack-training/> This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
