Hi, Could anyone please help with the following issue I am seeing? I am running CloudStack 4.3 and XenServer 6.2 (SP1)
I have removed a host which was working normally and re-added it (it is Host 15 in the log appended). The communication with the host seems to be established as shown in the GUI (State is "Up"). However, every attempt to start a Virtual Router on that host is failing. The reasons that seem to be related to the issue are (as seen in the appended log): "Unable to get the template/scripts version of router r-187-VM due to: getDomRVersionCmd failed" "com.cloud.exception.AgentUnavailableException: Resource [Host:15] is unreachable" How can I further debug this ? How can I check the state of the agent running on XenServer ? Thank you for your help, Florin Debug Log --------------- 2014-06-10 14:14:10,549 DEBUG [c.c.a.m.DirectAgentAttache] (DirectAgent-292:ctx-fb46119b) Seq 15-1518796837: Response Received: 2014-06-10 14:14:10,551 DEBUG [c.c.a.t.Request] (DirectAgent-292:ctx-fb46119b) Seq 15-1518796837: Processing: { Ans: , MgmtId: 123561959226, via: 15, Ver: v1, Flags: 10, [{"com.cloud.agent.api.StartAnswer":{ "vm":{"id":187,"name":"r-187-VM","bootloader":"PyGrub","type":"DomainRouter","cpus":1,"minSpeed":500,"maxSpeed":500,"minRam":134217728,"maxRam":134217728,"arch":"x86_64","os":"Debian GNU/Linux 7(32-bit)","boo tArgs":" template=domP name=r-187-VM eth2ip=192.168.18.22 eth2mask=255.255.252.0 gateway=192.168.16.1 eth0ip=10.10.2.1 eth0mask=255.255.255.0 domain=cs2cloud.internal dhcprange=10.10.2.1 eth1ip=169.254.2.254 eth1mask=255.255.0.0 type=router disable_rp_filter=true dns1=192.168.20.18 dns2=192.168.20.81","rebootOnCrash":false,"enableHA":true,"limitCpuUse":false,"enableDynamicallyScaleVm":false,"vncPassword":"128a547 57b1466cc","params":{},"uuid":"035c06a8-8b08-46e7-88ef-ac128b1e2aeb","disks":[{"data":{"org.apache.cloudstack.storage.to.VolumeObjectTO":{"uuid":"9c8b32ff-8864-4681-acb3-3a76b0c04d91","volumeType":"ROOT","dat aStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"d9242b8f-5342-3225-bda3-8b79202af571","id":19,"poolType":"IscsiLUN","host":"10.20.1.12","path":"/iqn.2014-03.local.intune:cloudstorsrv3. target1/1","port":3260,"url":"IscsiLUN://10.20.1.12//iqn.2014-03.local.intune:cloudstorsrv3.target1/1/?ROLE=Primary&STOREUUID=d9242b8f-5342-3225-bda3-8b79202af571"}},"name":"ROOT-187","size":2621440000,"path" :"05b0fb51-f725-46e5-8af0-43884bfd6edf","volumeId":228,"vmName":"r-187-VM","accountId":2,"format":"VHD","id":228,"deviceId":0,"hypervisorType":"XenServer"}},"diskSeq":0,"path":"05b0fb51-f725-46e5-8af0-43884bf d6edf","type":"ROOT","_details":{"managed":"false","storagePort":"3260","storageHost":"10.20.1.12","volumeSize":"2621440000"}}],"nics":[{"deviceId":2,"networkRateMbps":200,"defaultNic":true,"uuid":"52d1b19d-b 053-4358-9659-6462f4d320ba","ip":"192.168.18.22","netmask":"255.255.252.0","gateway":"192.168.16.1","mac":"06:2c:bc:00:00:22","dns1":"192.168.20.18","dns2":"192.168.20.81","broadcastType":"Vlan","type":"Publi c","broadcastUri":"vlan://untagged","isolationUri":"vlan://untagged","isSecurityGroupEnabled":false,"name":"PUBLIC"},{"deviceId":0,"networkRateMbps":200,"defaultNic":false,"uuid":"ea1180aa-9889-4db5-8414-6d0b b9653f65","ip":"10.10.2.1","netmask":"255.255.255.0","mac":"02:00:4a:0a:00:02","dns1":"192.168.20.18","dns2":"192.168.20.81","broadcastType":"Vswitch","type":"Guest","broadcastUri":"vs://385","isolationUri":" vs://385","isSecurityGroupEnabled":false,"name":"GUEST"},{"deviceId":1,"networkRateMbps":-1,"defaultNic":false,"uuid":"c17a414d-e0d1-4ff8-80a3-6db65c5af96e","ip":"169.254.2.254","netmask":"255.255.0.0","gatew ay":"169.254.0.1","mac":"0e:00:a9:fe:02:fe","broadcastType":"LinkLocal","type":"Control","isSecurityGroupEnabled":false}]},"_iqnToPath":{},"result":true,"wait":0}},{"com.cloud.agent.api.check.CheckSshAnswer": {"result":true,"wait":0}},{"com.cloud.agent.api.GetDomRVersionAnswer":{"result":false,"details":"getDomRVersionCmd failed","wait":0}}] } 2014-06-10 14:14:10,551 DEBUG [c.c.a.t.Request] (Job-Executor-17:ctx-7e9e98c6 ctx-8fd8ddc7) Seq 15-1518796837: Received: { Ans: , MgmtId: 123561959226, via: 15, Ver: v1, Flags: 10, { StartAnswer, CheckSshAns wer, GetDomRVersionAnswer } } 2014-06-10 14:14:10,602 WARN [c.c.n.r.VirtualNetworkApplianceManagerImpl] (Job-Executor-17:ctx-7e9e98c6 ctx-8fd8ddc7) Unable to get the template/scripts version of router r-187-VM due to: getDomRVersionCmd f ailed 2014-06-10 14:14:10,602 INFO [c.c.v.VirtualMachineManagerImpl] (Job-Executor-17:ctx-7e9e98c6 ctx-8fd8ddc7) The guru did not like the answers so stopping VM[DomainRouter|r-187-VM] 2014-06-10 14:14:10,605 DEBUG [c.c.a.t.Request] (Job-Executor-17:ctx-7e9e98c6 ctx-8fd8ddc7) Seq 15-1518796840: Sending { Cmd , MgmtId: 123561959226, via: 15(xenserver2), Ver: v1, Flags: 100011, [{"com.cloud. agent.api.StopCommand":{"isProxy":false,"executeInSequence":false,"vmName":"r-187-VM","wait":0}}] } 2014-06-10 14:14:10,605 DEBUG [c.c.a.t.Request] (Job-Executor-17:ctx-7e9e98c6 ctx-8fd8ddc7) Seq 15-1518796840: Executing: { Cmd , MgmtId: 123561959226, via: 15(xenserver2), Ver: v1, Flags: 100011, [{"com.clo ud.agent.api.StopCommand":{"isProxy":false,"executeInSequence":false,"vmName":"r-187-VM","wait":0}}] } 2014-06-10 14:14:10,606 DEBUG [c.c.a.m.DirectAgentAttache] (DirectAgent-494:ctx-2c6d4aa5) Seq 15-1518796840: Executing request 2014-06-10 14:14:10,694 DEBUG [c.c.h.x.r.CitrixResourceBase] (DirectAgent-494:ctx-2c6d4aa5) 9. The VM r-187-VM is in Stopping state 2014-06-10 14:14:20,772 DEBUG [c.c.a.t.Request] (Job-Executor-17:ctx-7e9e98c6 ctx-8fd8ddc7) Seq 15-1518796840: Received: { Ans: , MgmtId: 123561959226, via: 15, Ver: v1, Flags: 10, { StopAnswer } } 2014-06-10 14:14:20,772 DEBUG [c.c.a.m.AgentManagerImpl] (Job-Executor-17:ctx-7e9e98c6 ctx-8fd8ddc7) Details from executing class com.cloud.agent.api.StopCommand: Stop VM r-187-VM Succeed 2014-06-10 14:14:20,772 ERROR [c.c.v.VirtualMachineManagerImpl] (Job-Executor-17:ctx-7e9e98c6 ctx-8fd8ddc7) Failed to start instance VM[DomainRouter|r-187-VM] com.cloud.utils.exception.ExecutionException: Unable to start VM[DomainRouter|r-187-VM] due to error in finalizeStart, not retrying 2014-06-10 14:14:22,490 INFO [c.c.v.VirtualMachineManagerImpl] (Job-Executor-17:ctx-7e9e98c6 ctx-8fd8ddc7) Unable to contact resource. com.cloud.exception.AgentUnavailableException: Resource [Host:15] is unreachable: Host 15: Unable to start instance due to Unable to start VM[DomainRouter|r-187-VM] due to error in finalizeStart, not retrying at com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:1072) IMPORTANT NOTE: The information in this e-mail (and any attachments) is confidential. 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