Is your CPVM time in sync with management server?
If they are in sync please paste some logs to identify the error.

Regards,
Anshul

On 25-Mar-2015, at 3:33 pm, 
wangyuyang1...@163.com<mailto:wangyuyang1...@163.com> wrote:

HI,ALL!!

      open vm console,throw faile, public ip and private ip is ok by ping in cp 
vm.

       version
       hyper-v agent:4.4.3 or 4.4.1
       cloudstack:4.4.2
       hyper-v :  2012 r2
       system vm template:4.4.1-7 or 4.4.0-6

      error info:Access is denied for the console session. Please close the 
window and retry again
   thanks very much!!!



wangyuyang1...@163.com<mailto:wangyuyang1...@163.com>

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