Have you verified that CPVM time and management server time is in sync? Regards, Anshul
On 26-Mar-2015, at 2:22 pm, wangyuyang1...@163.com<mailto:wangyuyang1...@163.com> wrote: HI,ALL！！ open vm console in chrome，throw faile: Access is denied for the console session. Please close the window and retry again test cpvm network: ping public ip and private ip is ok. check cpvm log /var/log/cloud.log throw error:error occurred in initializing rdp client null version hyper-v agent:4.4.3 or 4.4.1 cloudstack:4.4.2 hyper-v : 2012 r2 system vm template:4.4.1-7 or 4.4.0-6 cs manage server log(/var/log/cloudstack/management/management-server.log) 2015-03-26 14:42:02,052 DEBUG [c.c.a.m.AgentManagerImpl] (AgentManager-Handler-2:null) SeqA 5-185: Processing Seq 5-185: { Cmd , MgmtId: -1, via: 5, Ver: v1, Flags: 11, [{"com.cloud.agent.api.ConsoleAccessAuthenticationCommand":{"_host":"C8948337-5798-4CCE-AF70-88A492DBFC59","_port":"2179","_vmId":"e8b6b638-c242-4967-9c6c-31e713ec9e4e","_sid":"48c46e43d09d45d8","_ticket":"30iCc6wPoNRkDPTAAoLKLUAcZhA=","_isReauthenticating":false,"wait":0}}] } 2015-03-26 14:42:02,053 DEBUG [c.c.c.AgentHookBase] (AgentManager-Handler-2:null) Console authentication. Ticket in url for C8948337-5798-4CCE-AF70-88A492DBFC59:2179-e8b6b638-c242-4967-9c6c-31e713ec9e4e is 30iCc6wPoNRkDPTAAoLKLUAcZhA= 2015-03-26 14:42:02,054 DEBUG [c.c.c.AgentHookBase] (AgentManager-Handler-2:null) Console authentication. Ticket in 1 minute boundary for C8948337-5798-4CCE-AF70-88A492DBFC59:2179-e8b6b638-c242-4967-9c6c-31e713ec9e4e is mt6IJaCS7K8QSlXl65POQ/Fl/xs= 2015-03-26 14:42:02,055 DEBUG [c.c.c.AgentHookBase] (AgentManager-Handler-2:null) Console authentication. Ticket in 2-minute boundary for C8948337-5798-4CCE-AF70-88A492DBFC59:2179-e8b6b638-c242-4967-9c6c-31e713ec9e4e is QY7JHae79ImLfKHWWD5YTw6Fho4= 2015-03-26 14:42:02,055 ERROR [c.c.c.AgentHookBase] (AgentManager-Handler-2:null) Access ticket expired or has been modified. vmId: e8b6b638-c242-4967-9c6c-31e713ec9e4eticket in URL: 30iCc6wPoNRkDPTAAoLKLUAcZhA=, tickets to check against: mt6IJaCS7K8QSlXl65POQ/Fl/xs=,QY7JHae79ImLfKHWWD5YTw6Fho4= 2015-03-26 14:42:02,057 DEBUG [c.c.a.m.AgentManagerImpl] (AgentManager-Handler-2:null) SeqA 5-185: Sending Seq 5-185: { Ans: , MgmtId: 2450559922832, via: 5, Ver: v1, Flags: 100010, [{"com.cloud.agent.api.ConsoleAccessAuthenticationAnswer":{"_success":false,"_isReauthenticating":false,"_port":0,"result":true,"wait":0}}] } 2015-03-26 14:42:06,027 DEBUG [c.c.a.m.AgentManagerImpl] (AgentManager-Handler-4:null) SeqA 5-186: Processing Seq 5-186: { Cmd , MgmtId: -1, via: 5, Ver: v1, Flags: 11, [{"com.cloud.agent.api.ConsoleProxyLoadReportCommand":{"_proxyVmId":10,"_loadInfo":"{\n \"connections\": [\n {\n \"id\": 1,\n \"clientInfo\": \"\",\n \"host\": \"C8948337-5798-4CCE-AF70-88A492DBFC59\",\n \"port\": 2179,\n \"tag\": \"e8b6b638-c242-4967-9c6c-31e713ec9e4e\",\n \"createTime\": 1427351854018,\n \"lastUsedTime\": 1427352118366\n }\n ]\n}","wait":0}}] } 2015-03-26 14:42:06,038 DEBUG [c.c.a.m.AgentManagerImpl] (AgentManager-Handler-4:null) SeqA 5-186: Sending Seq 5-186: { Ans: , MgmtId: 2450559922832, via: 5, Ver: v1, Flags: 100010, [{"com.cloud.agent.api.AgentControlAnswer":{"result":true,"wait":0}}] } 2015-03-26 14:42:08,754 DEBUG [c.c.a.m.AgentManagerImpl] (AgentManager-Handler-5:null) Ping from 5 2015-03-26 14:42:11,035 DEBUG [c.c.a.m.AgentManagerImpl] (AgentManager-Handler-6:null) SeqA 5-188: Processing Seq 5-188: { Cmd , MgmtId: -1, via: 5, Ver: v1, Flags: 11, [{"com.cloud.agent.api.ConsoleProxyLoadReportCommand":{"_proxyVmId":10,"_loadInfo":"{\n \"connections\": [\n {\n \"id\": 1,\n \"clientInfo\": \"\",\n \"host\": \"C8948337-5798-4CCE-AF70-88A492DBFC59\",\n \"port\": 2179,\n \"tag\": \"e8b6b638-c242-4967-9c6c-31e713ec9e4e\",\n \"createTime\": 1427351854018,\n \"lastUsedTime\": 1427352118366\n }\n ]\n}","wait":0}}] } cp vm log(/var/log/cloud.log) 2015-03-26 08:03:48,225 DEBUG [cloud.consoleproxy.ConsoleProxyAjaxImageHandler] (Thread-307:null) /ajaximg?token=R8PmzJ5hl-JHQiy47HEarljkCuE5kPEZuUBbHzE5lsd1baTwi7c9dtRojjBXDtszcodh-PgAht5KFaw8j0e90dfTA5Hf2mxVolCKQ-GlbcnXk5Gbo1Z5eqH-ABH9tkujR612H-9k_T7ZKf2jJiaDMbfa8QH5d-fa85HgK1LYAUzYKqOnOOhO56f5-hJDhmo1wAVf5oZ3JtuRtGMSkzEp0F2Z3HQqe7o9Q0AT0k6M3tSxg08uGfJIAz1_AIal0Xr1V-qada2sEU_AK5kjxvT7KMiOXnhooRI8q4HtnYuaQELfcenKQWYtMLaPtAVhM6l86Eb5oJmD0y2VzGqvcT8nWCVR1OsohGk__GNAHQnxqRVAcX0YxXqP5y_lX-9g1asW9hQnJ845FI96it3aE7MsJg&key=2&ts=1427357028151Process time 3 ms 2015-03-26 08:03:48,239 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-308:null) decode token. host: C8948337-5798-4CCE-AF70-88A492DBFC59 2015-03-26 08:03:48,239 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-308:null) decode token. port: 2179 2015-03-26 08:03:48,239 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-308:null) decode token. tag: e8b6b638-c242-4967-9c6c-31e713ec9e4e 2015-03-26 08:03:48,463 INFO [cloud.consoleproxy.ConsoleProxyRdpClient] (Thread-300:null) Receiver thread stopped. 2015-03-26 08:03:51,299 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-309:null) decode token. host: C8948337-5798-4CCE-AF70-88A492DBFC59 2015-03-26 08:03:51,299 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-309:null) decode token. port: 2179 2015-03-26 08:03:51,299 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-309:null) decode token. tag: e8b6b638-c242-4967-9c6c-31e713ec9e4e 2015-03-26 08:03:51,300 INFO [cloud.consoleproxy.ConsoleProxyRdpClient] (Thread-309:null) Front end has been idle for too long 2015-03-26 08:03:51,302 DEBUG [cloud.consoleproxy.ConsoleProxyAjaxImageHandler] (Thread-310:null) AjaxImageHandler /ajaximg?token=R8PmzJ5hl-JHQiy47HEarljkCuE5kPEZuUBbHzE5lsd1baTwi7c9dtRojjBXDtszcodh-PgAht5KFaw8j0e90dfTA5Hf2mxVolCKQ-GlbcnXk5Gbo1Z5eqH-ABH9tkujR612H-9k_T7ZKf2jJiaDMbfa8QH5d-fa85HgK1LYAUzYKqOnOOhO56f5-hJDhmo1wAVf5oZ3JtuRtGMSkzEp0F2Z3HQqe7o9Q0AT0k6M3tSxg08uGfJIAz1_AIal0Xr1V-qada2sEU_AK5kjxvT7KMiOXnhooRI8q4HtnYuaQELfcenKQWYtMLaPtAVhM6l86Eb5oJmD0y2VzGqvcT8nWCVR1OsohGk__GNAHQnxqRVAcX0YxXqP5y_lX-9g1asW9hQnJ845FI96it3aE7MsJg&key=3&ts=1427357031224 2015-03-26 08:03:51,303 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-310:null) decode token. host: C8948337-5798-4CCE-AF70-88A492DBFC59 2015-03-26 08:03:51,304 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-310:null) decode token. port: 2179 2015-03-26 08:03:51,304 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-310:null) decode token. tag: e8b6b638-c242-4967-9c6c-31e713ec9e4e 2015-03-26 08:03:51,358 DEBUG [cloud.agent.Agent] (Agent-Handler-2:null) Received response: Seq 5-832: { Ans: , MgmtId: 2450559922832, via: 5, Ver: v1, Flags: 100010, [{"com.cloud.agent.api.ConsoleAccessAuthenticationAnswer":{"_success":true,"_isReauthenticating":false,"_port":0,"result":true,"wait":0}}] } 2015-03-26 08:03:51,361 INFO [cloud.consoleproxy.ConsoleProxyRdpClient] (Thread-309:null) connecting to instance C8948337-5798-4CCE-AF70-88A492DBFC59 on host 192.168.212.175 2015-03-26 08:03:51,364 DEBUG [resource.consoleproxy.ConsoleProxyResource] (Thread-309:null) Report proxy load info, proxy : 10, load: { "connections": [ { "id": 3, "clientInfo": "", "host": "C8948337-5798-4CCE-AF70-88A492DBFC59", "port": 2179, "tag": "e8b6b638-c242-4967-9c6c-31e713ec9e4e", "createTime": 1427357027344, "lastUsedTime": 1427357028242 } ] } 2015-03-26 08:03:51,364 DEBUG [cloud.consoleproxy.ConsoleProxy] (Thread-309:null) Report load change : { "connections": [ { "id": 3, "clientInfo": "", "host": "C8948337-5798-4CCE-AF70-88A492DBFC59", "port": 2179, "tag": "e8b6b638-c242-4967-9c6c-31e713ec9e4e", "createTime": 1427357027344, "lastUsedTime": 1427357028242 } ] } 2015-03-26 08:03:51,365 INFO [cloud.consoleproxy.ConsoleProxyRdpClient] (Thread-310:null) Front end has been idle for too long 2015-03-26 08:03:51,365 INFO [cloud.consoleproxy.ConsoleProxy] (Thread-310:null) The rfb thread died, reinitializing the viewer com.cloud.consoleproxy.ConsoleProxyRdpClient@5c9c2c33 2015-03-26 08:03:51,366 INFO [cloud.consoleproxy.ConsoleProxyRdpClient] (Thread-310:null) error occurred in initializing rdp client null wangyuyang1...@163.com<mailto:wangyuyang1...@163.com>
