Hi Anil, There could be a bug with the dashboard, but it has nothing to do with the deployment failure. Check your management server logs.
Thanks, Sudharma On Tue, Nov 22, 2016 at 1:25 PM, anil lakineni < anilkumar459.lakin...@gmail.com> wrote: > Good Morning, > > @Will- but we don't have support contract. > > @Bharat- True, but the allocated CPU percentage value is showing wrong in > the Dashboard where as in Zone's Resources *(Path is: 'Infrastructure' -> > 'Zones' -> 'click on desired zone name' -> 'Resources') *the percentage > value is showing correct. > > Total CPU allocated is 800 GHz out of 2000 GHz. So that means the > percentage value should be in 40% range but in my case it is showing 91% in > the Dashboard which leads in failing new deployments. But, the same value > in Zone's Resources is showing accurate 40% value. > > > But, for new VPS or VM deployments the cloud is preferring dashboard > percentage value not the one which is there at Zone's Resources. So would > you help me to fix this issue? > > > Best Regards, > Anil. > > On Mon, Nov 21, 2016 at 7:20 PM, Bharat Kumar <bharat.ku...@accelerite.com > > > wrote: > > > Hi, > > > > There may be a difference in what you have allocated and what is being > > actually used. The dashboard shows what is allocated. > > > > Regards, > > Bharat. > > > > On 11/21/16, 9:44 PM, "williamstev...@gmail.com on behalf of Will > > Stevens" <williamstev...@gmail.com on behalf of wstev...@cloudops.com> > > wrote: > > > > >You will have to contact Accelerite for support with ACP (previously > CCP). > > >We have no visibility into the ACP code or how to support you. > > > > > >https://support.accelerite.com/hc/en-us > > > > > >Best of luck... > > > > > >*Will STEVENS* > > >Lead Developer > > > > > ><https://goo.gl/NYZ8KK> > > > > > >On Mon, Nov 21, 2016 at 3:44 AM, anil lakineni < > > >anilkumar459.lakin...@gmail.com> wrote: > > > > > >> Dear All, > > >> > > >> On CloudPlatform dashboard our CPU usage is showing wrong (high -91%) > > value > > >> which in-turn not allowing us to provision new VMs. But, the fact is > > only > > >> 40% of the available CPU is utilized and Even in the Dashboard only > > >> percentage calculation is showing false metric value, But Cpu usage > > value > > >> is showing accurate(800/2000 GHZ). > > >> > > >> In addition to that when we go to check the CPU status at Zones level > we > > >> are seeing the accurate CPU usage percentage in all Zones, Only we are > > >> getting false usage percentage at dashboard level(which leads to fail > > the > > >> new deployments). > > >> > > >> - Our CCP version is 4.5.0 > > >> - Hypervisors are Xen 6.2 & 6.5 > > >> > > >> Please help me to sort out this issue and also let me know if any > > >> additional information needed. > > >> > > >> > > >> Best Regards, > > >> Anil. > > >> > > > > > > > > > > DISCLAIMER > > ========== > > This e-mail may contain privileged and confidential information which is > > the property of Accelerite, a Persistent Systems business. It is intended > > only for the use of the individual or entity to which it is addressed. If > > you are not the intended recipient, you are not authorized to read, > retain, > > copy, print, distribute or use this message. If you have received this > > communication in error, please notify the sender and delete all copies of > > this message. Accelerite, a Persistent Systems business does not accept > any > > liability for virus infected mails. > > >
