Hi Ritika, We had similar issues back in February (you can search the email archive). I was under impression that this happened when multiple instances of cTAKES were run on the same machine under different user names. A couple of times we were able to fix this problem by cleaning out a bunch of files from /tmp (such as conn.xml), but that “fix” stopped working at some problem. We weren’t able to determine the root cause of this problem...
Ultimately, we replaced CentOS with Ubuntu on that machine and the problem went away for good. Best, Dima On Jul 19, 2018, at 06:09, Finan, Sean <sean.fi...@childrens.harvard.edu<mailto:sean.fi...@childrens.harvard.edu>> wrote: Hi Ritika, I am glad that adding your proxy information got you one step closer to a working configuration. However, I cannot say why your password isn't being properly validated. If you can reach the umls server and your credentials are correct then the umls server should reply positively and ctakes should let the pipeline continue. Does anybody else on the devlist have any ideas? Sean ________________________________________ From: Jain, Ritika <ritika.j...@philips.com<mailto:ritika.j...@philips.com>> Sent: Thursday, July 19, 2018 5:06 AM To: dev@ctakes.apache.org<mailto:dev@ctakes.apache.org> Subject: RE: Cannot authenticate license on REST API TRACKING:000308016 [EXTERNAL] I can get it working adding proxy parameters in the java command, now I do not get the connection timeout, but a different error that the user is not valid. If you follow the email chain below, the support person from UMLS says that my user is a valid user and the account user to validate the user is not for end point users. Can you help me with this? 14:29:06,054 DEBUG [DataBinder] DataBinder requires binding of required fields [] 14:29:06,060 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@39c6fd02] 14:29:06,067 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@39c6fd02] 14:29:06,072 INFO [Chunker] Chunker model file: org/apache/ctakes/chunker/models/chunker-model.zip 14:29:07,745 DEBUG [DataBinder] DataBinder requires binding of required fields [] 14:29:07,746 INFO [TokenizerAnnotatorPTB] Initializing org.apache.ctakes.core.ae.TokenizerAnnotatorPTB 14:29:07,756 DEBUG [DataBinder] DataBinder requires binding of required fields [] 14:29:07,770 INFO [ContextDependentTokenizerAnnotator] Finite state machines loaded. 14:29:07,778 DEBUG [DataBinder] DataBinder requires binding of required fields [] 14:29:07,779 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@725e7dcc] 14:29:07,782 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@725e7dcc] 14:29:07,785 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@725e7dcc] 14:29:07,792 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@725e7dcc] 14:29:07,854 DEBUG [StandardEnvironment] Initializing new StandardEnvironment 14:29:07,857 DEBUG [StandardEnvironment] Adding [systemProperties] PropertySource with lowest search precedence 14:29:07,858 DEBUG [StandardEnvironment] Adding [systemEnvironment] PropertySource with lowest search precedence 14:29:07,860 DEBUG [StandardEnvironment] Initialized StandardEnvironment with PropertySources [systemProperties,systemEnvironment] 14:29:07,864 DEBUG [StandardEnvironment] Initializing new StandardEnvironment 14:29:07,865 DEBUG [StandardEnvironment] Adding [systemProperties] PropertySource with lowest search precedence 14:29:07,867 DEBUG [StandardEnvironment] Adding [systemEnvironment] PropertySource with lowest search precedence 14:29:07,870 DEBUG [StandardEnvironment] Initialized StandardEnvironment with PropertySources [systemProperties,systemEnvironment] 14:29:07,873 DEBUG [StandardEnvironment] Initializing new StandardEnvironment 14:29:07,875 DEBUG [StandardEnvironment] Adding [systemProperties] PropertySource with lowest search precedence 14:29:07,877 DEBUG [StandardEnvironment] Adding [systemEnvironment] PropertySource with lowest search precedence 14:29:07,880 DEBUG [StandardEnvironment] Initialized StandardEnvironment with PropertySources [systemProperties,systemEnvironment] 14:29:07,890 DEBUG [StandardEnvironment] Initializing new StandardEnvironment 14:29:07,892 DEBUG [StandardEnvironment] Adding [systemProperties] PropertySource with lowest search precedence 14:29:07,895 DEBUG [StandardEnvironment] Adding [systemEnvironment] PropertySource with lowest search precedence 14:29:07,897 DEBUG [StandardEnvironment] Initialized StandardEnvironment with PropertySources [systemProperties,systemEnvironment] 14:29:07,902 DEBUG [StandardEnvironment] Initializing new StandardEnvironment 14:29:07,903 DEBUG [StandardEnvironment] Adding [systemProperties] PropertySource with lowest search precedence 14:29:07,906 DEBUG [StandardEnvironment] Adding [systemEnvironment] PropertySource with lowest search precedence 14:29:07,910 DEBUG [StandardEnvironment] Initialized StandardEnvironment with PropertySources [systemProperties,systemEnvironment] 14:29:07,919 TRACE [TypeConverterDelegate] Converting String to [int] using property editor [org.springframework.beans.propertyeditors.CustomNumberEditor@22ab1e2b] 14:29:07,923 INFO [AbstractJCasTermAnnotator] Using dictionary lookup window type: org.apache.ctakes.typesystem.type.textspan.Sentence 14:29:07,934 INFO [AbstractJCasTermAnnotator] Exclusion tagset loaded: CC CD DT EX IN LS MD PDT POS PP PP$ PRP PRP$ RP TO VB VBD VBG VBN VBP VBZ WDT WP WPS WRB 14:29:07,937 INFO [AbstractJCasTermAnnotator] Using minimum term text span: 3 14:29:07,940 INFO [AbstractJCasTermAnnotator] Using Dictionary Descriptor: org/apache/ctakes/dictionary/lookup/fast/sno_rx_16ab.xml 14:29:07,946 INFO [DictionaryDescriptorParser] Parsing dictionary specifications: 14:29:07,990 INFO [UmlsUserApprover] Checking UMLS Account at https://urldefense.proofpoint.com/v2/url?u=https-3A__uts-2Dws.nlm.nih.gov_restful_isValidUMLSUser&d=DwIGaQ&c=qS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU&r=fs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao&m=A8rQTA9tdI5DrVmNCcbHznztlxO9zefHX2RZkh9ICpY&s=MoPnFnLYVmeFy4QrxVz03vGUfoHTYcpixwRSpuNSLWw&e= for user ritikajain: 14:29:10,569 ERROR [UmlsUserApprover] UMLS Account at https://urldefense.proofpoint.com/v2/url?u=https-3A__uts-2Dws.nlm.nih.gov_restful_isValidUMLSUser&d=DwIGaQ&c=qS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU&r=fs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao&m=A8rQTA9tdI5DrVmNCcbHznztlxO9zefHX2RZkh9ICpY&s=MoPnFnLYVmeFy4QrxVz03vGUfoHTYcpixwRSpuNSLWw&e= is not valid for user xxxxxxxx with xxxxxxxxx Ritika -----Original Message----- From: Jain, Ritika <ritika.j...@philips.com<mailto:ritika.j...@philips.com>> Sent: Thursday, July 19, 2018 9:18 AM To: dev@ctakes.apache.org<mailto:dev@ctakes.apache.org> Subject: Re: Cannot authenticate license on REST API TRACKING:000308016 [EXTERNAL] I am using a proxy. — Regards, Ritika On 19-Jul-2018, at 9:03 AM, Finan, Sean <sean.fi...@childrens.harvard.edu<mailto:sean.fi...@childrens.harvard.edu>> wrote: Hi Ritika, The last line of this log is: 01:41:17,563 ERROR [UmlsUserApprover] Connection timed out: connect Are you behind a firewall? ________________________________________ From: Jain, Ritika <ritika.j...@philips.com<mailto:ritika.j...@philips.com>> Sent: Wednesday, July 18, 2018 4:12 PM To: dev@ctakes.apache.org<mailto:dev@ctakes.apache.org> Subject: RE: Re: Cannot authenticate license on REST API TRACKING:000308016 [EXTERNAL] 01:40:54,218 DEBUG [DataBinder] DataBinder requires binding of required fields [] 01:40:54,225 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@57 04835d] 01:40:54,233 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@57 04835d] 01:40:54,238 INFO [Chunker] Chunker model file: org/apache/ctakes/chunker/models/chunker-model.zip 01:40:55,825 DEBUG [DataBinder] DataBinder requires binding of required fields [] 01:40:55,825 INFO [TokenizerAnnotatorPTB] Initializing org.apache.ctakes.core.ae.TokenizerAnnotatorPTB 01:40:55,835 DEBUG [DataBinder] DataBinder requires binding of required fields [] 01:40:55,845 INFO [ContextDependentTokenizerAnnotator] Finite state machines loaded. 01:40:55,853 DEBUG [DataBinder] DataBinder requires binding of required fields [] 01:40:55,854 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@40 36e837] 01:40:55,856 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@40 36e837] 01:40:55,860 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@40 36e837] 01:40:55,862 TRACE [TypeConverterDelegate] Converting String to [class java.lang.String] using property editor [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@40 36e837] 01:40:55,916 DEBUG [StandardEnvironment] Initializing new StandardEnvironment 01:40:55,919 DEBUG [StandardEnvironment] Adding [systemProperties] PropertySource with lowest search precedence 01:40:55,921 DEBUG [StandardEnvironment] Adding [systemEnvironment] PropertySource with lowest search precedence 01:40:55,923 DEBUG [StandardEnvironment] Initialized StandardEnvironment with PropertySources [systemProperties,systemEnvironment] 01:40:55,926 DEBUG [StandardEnvironment] Initializing new StandardEnvironment 01:40:55,927 DEBUG [StandardEnvironment] Adding [systemProperties] PropertySource with lowest search precedence 01:40:55,928 DEBUG [StandardEnvironment] Adding [systemEnvironment] PropertySource with lowest search precedence 01:40:55,930 DEBUG [StandardEnvironment] Initialized StandardEnvironment with PropertySources [systemProperties,systemEnvironment] 01:40:55,933 DEBUG [StandardEnvironment] Initializing new StandardEnvironment 01:40:55,934 DEBUG [StandardEnvironment] Adding [systemProperties] PropertySource with lowest search precedence 01:40:55,936 DEBUG [StandardEnvironment] Adding [systemEnvironment] PropertySource with lowest search precedence 01:40:55,938 DEBUG [StandardEnvironment] Initialized StandardEnvironment with PropertySources [systemProperties,systemEnvironment] 01:40:55,949 DEBUG [StandardEnvironment] Initializing new StandardEnvironment 01:40:55,950 DEBUG [StandardEnvironment] Adding [systemProperties] PropertySource with lowest search precedence 01:40:55,953 DEBUG [StandardEnvironment] Adding [systemEnvironment] PropertySource with lowest search precedence 01:40:55,955 DEBUG [StandardEnvironment] Initialized StandardEnvironment with PropertySources [systemProperties,systemEnvironment] 01:40:55,960 DEBUG [StandardEnvironment] Initializing new StandardEnvironment 01:40:55,961 DEBUG [StandardEnvironment] Adding [systemProperties] PropertySource with lowest search precedence 01:40:55,963 DEBUG [StandardEnvironment] Adding [systemEnvironment] PropertySource with lowest search precedence 01:40:55,965 DEBUG [StandardEnvironment] Initialized StandardEnvironment with PropertySources [systemProperties,systemEnvironment] 01:40:55,972 TRACE [TypeConverterDelegate] Converting String to [int] using property editor [org.springframework.beans.propertyeditors.CustomNumberEditor@48785e3c ] 01:40:55,977 INFO [AbstractJCasTermAnnotator] Using dictionary lookup window type: org.apache.ctakes.typesystem.type.textspan.Sentence 01:40:55,988 INFO [AbstractJCasTermAnnotator] Exclusion tagset loaded: CC CD DT EX IN LS MD PDT POS PP PP$ PRP PRP$ RP TO VB VBD VBG VBN VBP VBZ WDT WP WPS WRB 01:40:55,990 INFO [AbstractJCasTermAnnotator] Using minimum term text span: 3 01:40:55,992 INFO [AbstractJCasTermAnnotator] Using Dictionary Descriptor: org/apache/ctakes/dictionary/lookup/fast/sno_rx_16ab.xml 01:40:55,997 INFO [DictionaryDescriptorParser] Parsing dictionary specifications: 01:40:56,043 INFO [UmlsUserApprover] Checking UMLS Account at https://urldefense.proofpoint.com/v2/url?u=https-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint.com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Futs-2D2Dws.nlm.nih.gov-5Frestful-5FisValidUMLSUser-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xhKwEW14JZMSdioCoppxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao-2526m-253Dw-5F6sMOWJKX-5FUQ4D3cL61xBY-5FEGSl2Nq-5Fi1ipVgUNx8o-2526s-253DESavY32g-5FDgQihKCacFRT0UuB4IQlrcq8rCvseHVCUY-2526e-26amp-3Bdata-3D02-257C01-257C-257Cb96864a3c2ad44d12bab08d5ed285141-257C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675679792812296-26amp-3Bsdata-3DbDHpc3GGw3KZ-252FxDrke-252BW7IqlQsLKyxB-252FclIFhy-252FzC9g-253D-26amp-3Breserved-3D0-3D&d=DwIGaQ&c=qS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU&r=fs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao&m=A8rQTA9tdI5DrVmNCcbHznztlxO9zefHX2RZkh9ICpY&s=ithUfGuYlzLKG7OsOE5Mips81UhTf4E2oUdfEG_H0JA&e= for user ritikajain: 01:41:17,563 ERROR [UmlsUserApprover] Connection timed out: connect -----Original Message----- From: Finan, Sean <sean.fi...@childrens.harvard.edu<mailto:sean.fi...@childrens.harvard.edu>> Sent: Thursday, July 19, 2018 1:32 AM To: dev@ctakes.apache.org<mailto:dev@ctakes.apache.org> Subject: Re: Re: Cannot authenticate license on REST API TRACKING:000308016 [EXTERNAL] Hi Ritika, The logs are not attached. Can you cut and paste the contents? ________________________________________ From: Jain, Ritika <ritika.j...@philips.com<mailto:ritika.j...@philips.com>> Sent: Wednesday, July 18, 2018 4:00 PM To: dev@ctakes.apache.org<mailto:dev@ctakes.apache.org> Subject: RE: Re: Cannot authenticate license on REST API TRACKING:000308016 [EXTERNAL] Does this help? I generated the logs Ritika -----Original Message----- From: Finan, Sean <sean.fi...@childrens.harvard.edu<mailto:sean.fi...@childrens.harvard.edu>> Sent: Thursday, July 19, 2018 12:28 AM To: dev@ctakes.apache.org<mailto:dev@ctakes.apache.org> Subject: Re: Re: Cannot authenticate license on REST API TRACKING:000308016 [EXTERNAL] Hi Ritika, In your ctakes directory there might be a file named cTAKES.error.log If it is present you can check for more detailed information. I can't think of anything else to tell you right now. Sean ________________________________________ From: Jain, Ritika <ritika.j...@philips.com<mailto:ritika.j...@philips.com>> Sent: Wednesday, July 18, 2018 2:13 PM To: dev@ctakes.apache.org<mailto:dev@ctakes.apache.org> Subject: RE: Re: Cannot authenticate license on REST API TRACKING:000308016 [EXTERNAL] Hi Sean, Thanks for reaching out, the password and username is right, it has been 2-3 days now since I have been struggling with it. There are no special characters anywhere, which is why I am sure if there is something else happening. The steps that I am following are: - update the runctakescvd.bat and runctakescpe.bat java commands as mentioned in the install guide - added the username password and vendor information in the resource.xml Anything else that I am missing? Ritika -----Original Message----- From: Finan, Sean <sean.fi...@childrens.harvard.edu<mailto:sean.fi...@childrens.harvard.edu>> Sent: Wednesday, July 18, 2018 11:10 PM To: dev@ctakes.apache.org<mailto:dev@ctakes.apache.org> Subject: Re: Re: Cannot authenticate license on REST API TRACKING:000308016 [EXTERNAL] Hi Ritika, It is a little easier to start the clinical pipeline as outlined here: https://urldefense.proofpoint.com/v2/url?u=https-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furl&d=DwIGaQ&c=qS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU&r=fs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao&m=A8rQTA9tdI5DrVmNCcbHznztlxO9zefHX2RZkh9ICpY&s=yXD85kPfv9KTkopl6Bdp6Hjz0WeP87dfuDLBE1tIxns&e= defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pro tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Fcwiki.apache.org-252F confluence-252Fdisplay-252FCTAKES-252FDefault-252BClinical-252BPipelin e-26amp-3Bdata-3D02-257C01-257C-257C032497f07be34e9a6b3908d5ecd6787f-2 57C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675328259370278 -26amp-3Bsdata-3DKr6BVnysDEBAOtmGdQ2g32VyEzUI9ALeIDjMxMZEziQ-253D-26am p-3Breserved-3D0%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdi oCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa 003bWO-wQ-O5I0ufpc_LJHggfChk83dWdrndMS4%26s%3DefdtCufyrjpKEACItRl7ndVq PziRZjypcKSP9uzgS80%26e&data=02%7C01%7C%7C2cb58d890ef94c7aa76408d5 ece0669d%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C6366753709074376 11&sdata=ShtdLe6ASvx0rt6aey%2BE9XLCZCKM9vML%2FneF%2BBXVm9o%3D& reserved=0= One thing that may cause problems would be a space or special character in the username or password. Even if it is valid for the umls browser it may not go across the wire from ctakes properly. If that is the case then please log a jira item and provide a username or password formatted like yours (but not yours). https://urldefense.proofpoint.com/v2/url?u=https-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furl&d=DwIGaQ&c=qS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU&r=fs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao&m=A8rQTA9tdI5DrVmNCcbHznztlxO9zefHX2RZkh9ICpY&s=yXD85kPfv9KTkopl6Bdp6Hjz0WeP87dfuDLBE1tIxns&e= defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pro tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Fissues.apache.org-252 Fjira-252Fprojects-252FCTAKES-26amp-3Bdata-3D02-257C01-257C-257C032497 f07be34e9a6b3908d5ecd6787f-257C1a407a2d76754d178692b3ac285306e4-257C0- 257C0-257C636675328259370278-26amp-3Bsdata-3D-252FkHBBB-252FpKzdtuTPYF MXh7XfBDyDc5Quru3lfmkHKn-252FE-253D-26amp-3Breserved-3D0%26d%3DDwIFAg% 26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpy IisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bWO-wQ-O5I0ufpc_LJHggfChk83 dWdrndMS4%26s%3DIQyL081ACyuobqOLExFlnZklSZptVNatpiBe1AE9TBE%26e&da ta=02%7C01%7C%7C2cb58d890ef94c7aa76408d5ece0669d%7C1a407a2d76754d17869 2b3ac285306e4%7C0%7C0%7C636675370907437611&sdata=dIJztzDlH%2BGCmzZ gPNlbyeXAHl3PGZjn0sG4nP%2BQmuc%3D&reserved=0= Sean ________________________________________ From: Jain, Ritika <ritika.j...@philips.com> Sent: Wednesday, July 18, 2018 1:13 PM To: dev@ctakes.apache.org Subject: FW: Re: Cannot authenticate license on REST API TRACKING:000308016 [EXTERNAL] Hi, I am running into issue while following the user installation manual i.e. running the CVD Debugger with Fast Annotator. It keeps saying that the UMLS user is invalid but as the email confirms below that the user I am using is indeed valid. I am following the exact steps as mentioned in the user install guide https://urldefense.proofpoint.com/v2/url?u=https-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furl&d=DwIGaQ&c=qS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU&r=fs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao&m=A8rQTA9tdI5DrVmNCcbHznztlxO9zefHX2RZkh9ICpY&s=yXD85kPfv9KTkopl6Bdp6Hjz0WeP87dfuDLBE1tIxns&e= defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pro tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint .com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Fcwiki.apache.org-5Fconfl uence-5Fdisplay-5FCTAKES-5FcTAKES-2D2B4.0-2D2BUser-2D2BInstall-2D2BGui de-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xhKwEW14JZMSdioCop pxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao-2526m-253D fQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8-2526s-253DlORPr0LqRFrzX1VL COtSG-5FHO6PQBUu5BEy7pTPZd4Kg-2526e-26amp-3Bdata-3D02-257C01-257C-257C 032497f07be34e9a6b3908d5ecd6787f-257C1a407a2d76754d178692b3ac285306e4- 257C0-257C0-257C636675328259370278-26amp-3Bsdata-3D6xFM48A8dJgiGf9NwDS EVaTKh-252FxVdd3lq-252FbqHWozEIg-253D-26amp-3Breserved-3D0-3D%26d%3DDw IFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZ stTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bWO-wQ-O5I0ufpc_LJHggf Chk83dWdrndMS4%26s%3DHu5uX4F0PYe_6w4LBCXyAVaAb1dsunupfkB7lFZaJh8%26e&a mp;data=02%7C01%7C%7C2cb58d890ef94c7aa76408d5ece0669d%7C1a407a2d76754d 178692b3ac285306e4%7C0%7C0%7C636675370907437611&sdata=3bpK4%2BBGRV mEr5s2mZhwn%2ByAp8sbroX3lbgGoQKw5b8%3D&reserved=0= Please help! Regards, Ritika Jain Philips Healthcare India From: NLM Support <nlm-supp...@nlm.nih.gov> Sent: Wednesday, July 18, 2018 8:38 PM To: Jain, Ritika <ritika.j...@philips.com> Subject: RE: Re: Cannot authenticate license on REST API TRACKING:000308016 Hi Ritika, That endpoint (documented here: https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint.com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Futs.nlm.nih.gov-5Fhelp-5Flicense-5Fvalidateumlsuserhelp.html-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xhKwEW14JZMSdioCoppxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao-2526m-253DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8-2526s-253DuO0nsPPev-2DybnYKedCLy-5F4HwS1GZsf7u-2D8H5w2UOyek-2526e-26amp-3Bdata-3D02-257C01-257C-257C032497f07be34e9a6b3908d5ecd6787f-257C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675328259370278-26amp-3Bsdata-3DkRL2rxurzA6WxsuiSYm9zRwvVeaMAys3dXFcbR1y-252BZc-253D-26amp-3Breserved-3D0-3D%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bWO-wQ-O5I0ufpc_LJHggfChk83dWdrndMS4%26s%3D-bDdjhQcUbADrAh24ci4iuJtNAILeTUJ7wYnpPORBQU%26e&data=02%7C01%7C%7C2cb58d890ef94c7aa76408d5ece0669d%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675370907437611&sdata=MAlPCxcpI%2F5QX92datNpg%2BfZjSyb9IBRl%2FE7q9mevzw%3D&reserved=0=) is not meant for end users, so it will not work with your license code and username. I can confirm that your account is active, so everything should be okay on our end. You can check your username and password by logging in here: https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint.com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Futslogin.nlm.nih.gov-5Fcas-5Flogin-2D3Fservice-2D3Dhttps-2D3A-5F-5Futs.nlm.nih.gov-2D3A443-5F-5Fj-2D5Fspring-2D5Fcas-2D5Fsecurity-2D5Fcheck-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xhKwEW14JZMSdioCoppxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao-2526m-253DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8-2526s-253DgKSa-5FR22LhzzLZz5-2Dfa4N9IEVxx4Uf4uJyZBUN-5FVRbM-2526e-26amp-3Bdata-3D02-257C01-257C-257C032497f07be34e9a6b3908d5ecd6787f-257C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675328259370278-26amp-3Bsdata-3DcCwMvTWY0PBffEfcfzms-252FvVUNpEMIwPIXKyu5RcnMR0-253D-26amp-3Breserved-3D0-3D%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bWO-wQ-O5I0ufpc_LJHggfChk83dWdrndMS4%26s%3DCm3j0j28cmxO09LuyS8rVZhpH1iSHJegPDspNzZVjr4%26e&data=02%7C01%7C%7C2cb58d890ef94c7aa76408d5ece0669d%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675370907437611&sdata=ZG%2FuLjDWl9736nn8bsWv%2FzH7bBI8SHjUPTRqY7TekHo%3D&reserved=0=. Is cTakes giving you an error message? You may want to check the cTakes listserv or post a question there: https://urldefense.proofpoint.com/v2/url?u=https-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furl&d=DwIGaQ&c=qS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU&r=fs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao&m=A8rQTA9tdI5DrVmNCcbHznztlxO9zefHX2RZkh9ICpY&s=yXD85kPfv9KTkopl6Bdp6Hjz0WeP87dfuDLBE1tIxns&e= defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pro tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint .com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Fctakes.markmail.org-5Fse arch-5F-2D3Fq-2D3D-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xh KwEW14JZMSdioCoppxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d 4gTao-2526m-253DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8-2526s-253D ScvuxE1X4cNPsM6nOy3KU6DkFlRZOYtl-5FlZKqujqL0s-2526e-26amp-3Bdata-3D02- 257C01-257C-257C032497f07be34e9a6b3908d5ecd6787f-257C1a407a2d76754d178 692b3ac285306e4-257C0-257C0-257C636675328259370278-26amp-3Bsdata-3DRvu U4Bl8wAWRY03qe-252BSR7DBA4qid6F4f-252FvZzcI7-252FwUE-253D-26amp-3Brese rved-3D0-3D%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCopp xeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bW O-wQ-O5I0ufpc_LJHggfChk83dWdrndMS4%26s%3DVZPJ8h1HzSjHQm8gu4gDFGw8Qepoy diluAGrvvvLVe0%26e&data=02%7C01%7C%7C2cb58d890ef94c7aa76408d5ece06 69d%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675370907437611&am p;sdata=pc1zD2qHjD7emKsiAQo%2BDZdZIdDd%2BdIkLReMWGP43Z8%3D&reserve d=0= Regards, UMLS Support ------------------- Original Message ------------------- From: Ritika Jain Received: Tue Jul 17 2018 21:03:59 GMT-0400 (Eastern Daylight Time) To: Inbound - NLM Support Subject: Re: Cannot authenticate license on REST API TRACKING:000308016 Hello, I did follow instructions on ctakes and it didn't work, then I tried hitting the API using postman tool to validate user and it still did not work. Please check the attachment from previous email. I am not able to validate my user for umls - Regards, Ritika On 18-Jul-2018, at 2:44 AM, NLM Support <nlm-supp...@nlm.nih.gov<mailto:nlm-supp...@nlm.nih.gov>> wrote: Thank you for your question. Keep in mind that we are not involved with the development or support of cTakes, but I looked at the cTakes install instructions, and it looks like there is a section called "Add UMLS Access Rights." See: https://urldefense.proofpoint.com/v2/url?u=https-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Fur&d=DwIGaQ&c=qS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU&r=fs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao&m=A8rQTA9tdI5DrVmNCcbHznztlxO9zefHX2RZkh9ICpY&s=odBGq5p4jjK0ICuDJMtWWCi2aAMYmhViVo6gh7iyzl8&e= ldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.p rotection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furl%26d%3DDwIFAg%2 6c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpy IisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3Dw_6sMOWJKX_UQ4D3cL61xBY_EGSl2Nq_i 1ipVgUNx8o%26s%3DTJs64tVBqjgmehY8Nh0Fnzoj5Fe5wwCsFN2rZht2NhU%26e& data=02%7C01%7C%7Cb96864a3c2ad44d12bab08d5ed285141%7C1a407a2d76754d17 8692b3ac285306e4%7C0%7C0%7C636675679792812296&sdata=aY5A0hPUYml20 6e4%2FDbYWeiT57CW%2FRLTYy3sknrHNDM%3D&reserved=0= defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pr o tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furl%26d%3DDwIFAg%26c % 3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIis C YNYmQCP6r0bcpKGd4f7d4gTao%26m%3DMaUO89HxjlZEk0AIVX1DWijj_sEkbj403VIKy P xvHSQ%26s%3DgfW5y6MRVm6HfYMVd-McpT9veEx5EANg5N5SMZhlb3Q%26e&data= 0 2%7C01%7C%7C5a0f8e453ce74a0c414608d5ece94e54%7C1a407a2d76754d178692b3 a c285306e4%7C0%7C0%7C636675409150305673&sdata=SphIgUY%2BI4sDPjO4ok V GxWVrAN7rnb360o2RgK85Pic%3D&reserved=0= defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pr o tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furl%26d%3DDwIFAg%26c % 3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIis C YNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bWO-wQ-O5I0ufpc_LJHggfChk83dWd r ndMS4%26s%3DR2X4W14rJEc_npzS_0T2AEJkL6ONNCDHOg8alE_IWlQ%26e&data= 0 2%7C01%7C%7C2cb58d890ef94c7aa76408d5ece0669d%7C1a407a2d76754d178692b3 a c285306e4%7C0%7C0%7C636675370907437611&sdata=PMuxKIKKgcrui4TKzRo6 e itouy1WL6ujO77D12bkJsc%3D&reserved=0= defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__cwiki.apache.org_co n fluence_display_CTAKES_cTAKES-2B4.0-2BUser-2BInstall-2BGuide-23cTAKES 4 .0UserInstallGuide-2DInstallcTAKES%26d%3DDwIFAg%26c%3DqS4goWBT7poplM6 9 zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4 f 7d4gTao%26m%3DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8%26s%3DGz_jY o HtOmQ9Ji9M5Qc9WpSGMc4hY31D8wgpyw7Z7Sg%26e&data=02%7C01%7C%7C03249 7 f07be34e9a6b3908d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0 % 7C636675328259370278&sdata=MzKn9VYLVc2Q4sTOcHVB2RYEmts%2BlYzR3Stc d 0ko4J4%3D&reserved=0=<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint.com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Femea01.safelinks.protection.outlook-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xhKwEW14JZMSdioCoppxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao-2526m-253DGqHa003bWO-2DwQ-2DO5I0ufpc-5FLJHggfChk83dWdrndMS4-2526s-253DB2g9n5gWARm3Sj7lXnWQN-5FAXEAsayWhKKIvAYL0kYtE-2526e-26amp-3Bdata-3D02-257C01-257C-257C2cb58d890ef94c7aa76408d5ece0669d-257C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675370907437611-26amp-3Bsdata-3Dd-252FRI4wE-252FZe8aXNtXQ97lJyJc7vxrTSuyo8ldx4HG7GA-253D-26amp-3Breserved-3D0-3D%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DMaUO89HxjlZEk0AIVX1DWijj_sEkbj403VIKyPxvHSQ%26s%3DJ-_JvAxSvaXWIpiM8nLrRlp5aC8WMGZ-HKGH1lS1mao%26e&data=02%7C01%7C%7C5a0f8e453ce74a0c414608d5ece94e54%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675409150315686&sdata=IgJhw8Bvco2ZajcMuNyMENsAr63xkubsJQzRijuhKVU%3D&reserved=0=. com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhtt p s-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252 F -252Fcwiki.apache.org-252Fconfluence-252Fdisplay-252FCTAKES-252FcTAKE S -252B4.0-252BUser-252BInstall-252BGuide-2523cTAKES4.0UserInstallGuide - 2DInstallcTAKES-26data-3D02-257C01-257C-257C65eb59d48e304bac81a508d5e c c03bba-257C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675232 7 34902490-26sdata-3Dt8VxdpyU4oQSs-252BQ-252BEiualeDiduL3CVy6TNwCxGuUep o -253D-26reserved-3D0%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14J Z MSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3 D fQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8%26s%3Db7GIdzOERcp1A-Ioqzf g OquTNS4eHafapV38nNPgO2o%26e&data=02%7C01%7C%7C032497f07be34e9a6b3 9 08d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C63667532825 9 370278&sdata=dV2O8pWa7ZLBwXo3LCMbtyiGmurSyHqzrKiVjdaDzjo%3D&r e served=0=> See if that helps. It looks like the only information that is required is your username and password. Please let us know if you have questions. Regards, UMLS Support **** Case Information: Case #: CAS-241505-Y9C4L8 Summary: Cannot authenticate license on REST API Details: Hello, I am trying to validate the license as part of Apache cTAKES and keep getting false in response. I have tried to use it with postman also an still does not work, attachment has the request from postman Regards Ritika Jain Philips Healthcare India Case Created: 7/17/2018 ________________________________ The information contained in this message may be confidential and legally protected under applicable law. The message is intended solely for the addressee(s). If you are not the intended recipient, you are hereby notified that any use, forwarding, dissemination, or reproduction of this message is strictly prohibited and may be unlawful. If you are not the intended recipient, please contact the sender by return e-mail and destroy all copies of the original message.
