Startrekzky commented on issue #7190: URL: https://github.com/apache/incubator-devlake/issues/7190#issuecomment-2042457795
Copied from my Slack comment: > Only two DORA metrics are related to incidents (issues), MTTR and CFR. Among these, CFR doesn’t use the status at all, so I guess you’re asking how MTTR is calculated. > > DevLake regards incidents/issues with statusCategory = 'DONE' as resolved incidents/issues. It seems the three green statues’ statusCategory is ‘DONE’ (pic 1). Therefore, issues in any of the three statuses have a resolution_date in Jira and will be counted to calculate MTTR by DevLake. > >  -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: [email protected] For queries about this service, please contact Infrastructure at: [email protected]
