dosubot[bot] commented on issue #8135: URL: https://github.com/apache/incubator-devlake/issues/8135#issuecomment-2401317268
<!-- Answer --> I found a similar closed issue that might help: [JIRA Transformation for calculating DORA not working as expected](https://github.com/apache/incubator-devlake/issues/7190). The solution suggested was: - For MTTR (Mean Time to Restore), DevLake considers incidents/issues with `statusCategory = 'DONE'` as resolved. Ensure your Jira issues have this status category to be counted in the MTTR calculation. For troubleshooting, you can also try these steps: 1. **DORA Validation Dashboard**: Use this to identify where the process might be failing for each DORA metric. 2. **Check Project Mapping**: Ensure correct mapping of deployments, pull requests, and issues to projects. 3. **Verify Webhooks**: Each project should have its own webhook to avoid data replication across projects. These steps should help in diagnosing why the DORA metrics are not populating <sup>[[1]](https://github.com/apache/incubator-devlake/issues/7190)</sup><sup>[[2]](https://github.com/apache/incubator-devlake-website/blob/main/docs/Troubleshooting/Dashboard.md)</sup>. <!-- Dosu Comment Footer --> *To continue talking to [Dosu](https://dosu.dev), mention @dosu.* -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: [email protected] For queries about this service, please contact Infrastructure at: [email protected]
