Hi *, On Sun, Feb 20, 2005 at 08:48:55AM -0500, Daniel Carrera wrote: > Christian Lohmaier wrote: > > > > If a person does not know what the problem is, there is no way to for > > > them to say what causes the problem. > > > > ? Who else could tell where the problem is if not the user that fails to > > succeed? > > Because the user doesn't know what information he doesn't know!
The user doesn't need to provide the solution, but the user should tell at what point there are problems. See the current example: There were complaints about the bad documentation. As it turns out not the instructions on the page itself are the problem, but the information on the seperate page. Now that this is clear one can begin to write an improved guide on how to set-up putty. > Many times I've come accross a set of explanations that is completely > incomprehensible, and I couldn't begin to tell you how to fix it, because > I don't have a clue what the instructions should be saying. So what to do know? Writing it from scratch will again in a page not usable for the user because those who write the page don't know what the problem is! > Asking someone who doesn't understand the system how to explain it, is > generally not very productive. Again: read more carefully. They can write it /after they have succeeded/. At this point they know * How to set up everything properly * Where the difficulties were A user already knowing what to do will not see the difficulties and therefore cannot explain what the difficulties are. > > > b) Cygwin requires users to learn what is effectively another language. > > > > ? Another language? > > > > Klicking the launcher and insert the ssh-command using copy'n'paste is > > learning another language? > > Are you really that oblivious to how different a Unix environment is to a > Windows environment? This has nothing to do with different environments. Everyone can launch a program and enter some text into it. You can open your mailer and type in the text. Instead of typing the text into the window of your mailer, you write the command in the cygwin window. What a big difference. > I'll just ignore the rest of your post, as it is filled with similar > nonsense. Yeah right. Just say everyone but you is to dumb to understand how things should be done and then leave. This is exactly what I meant with easy attitude. Don't blame yourself but the others of being ignorant...great. ciao Christian -- NP: Metallica - King Nothing --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
