This article may be of interest to members of the group. (Janet
contributed to OOoAuthors for several years as a technical editor and
played a major role in developing our style guide and writer's guide
as well as editing docs.)
Open Source User Assistance: Ensuring That Everybody Wins, by Janet
Swisher
http://www.osbr.ca/ojs/index.php/osbr/article/view/1024/984
This article references several others that I found of interest,
including one by Bruce Byfield: http://tinyurl.com/ybda7a6
or for those who don't like clicking on redirect URLs:
http://www.linux-magazine.com/Online/Blogs/Off-the-Beat-Bruce-Byfield-s-Blog/Information-sources-for-documenting-free-software?blogbox
--Jean
---------------------------------------------------------------------
To unsubscribe, e-mail: [email protected]
For additional commands, e-mail: [email protected]
