Hi all -

I am seeing a fair amount of requests for help, and also many "what are you
trying to do?" responses from people on the list. As we grow the
participation this is normal, but it seems to be clogging up the needed
technical discussions.  We need to organize this a bit more.

*Proposed: (please give your +1, -1, or Neutral within 72 hrs) *

As a group we shall:
1) Send a STANDARD RESPONSE (See below) to all new people to list.  Any new
person coming to the list is welcomed with a standard email that includes
the links and explanations. The message will include the admonition to ONLY
POST once you have read the materials.  see wiki, faq, jira tickets,
readme, demo servers, etc.

2) It is also a norm on listservs that people should join, introduce
themselves and describe why they are here.   i.e. I am here as a student
learning a new skill, I am running a production version and need help, I am
looking to build something, I have a major critical bug that is holding
back my fintech, and the catch all  "I am here to learn more and maybe
participate later".   Until the person has done an introduction of some
kind, the list members will keep reminding that person that they need to do
so because it provides context.

3) One Subject per email enforced
If someone introduces a new topic, that email is rejected by the
moderators, with a request that the person start a new thread.

4) Each new email thread contains some context.  Each posting should
include what it's about.  i.e. "This is about trying to set up a local
instance so I can do some local testing with new features I'm
developing"... vs. "I just need to see the functionality, can someone point
me to a how to on config" vs. "I have a proposal for how to automate some
testing" vs. "I am working on bug issue #xxx".

5) Each email dealing with a bug or issue or question should include the
version of software and/or where it was downloaded from.  Hopefully if (1)
is handled well, then they know not to download one of the old versions
that may be floating around out there.

6) Emails that reference existing bugs, cite a discussion onlist and
provide appropriate links to Jira tickets are answered first and with
attention.  We encourage this strongly.

---
STANDARD RESPONSE #1
https://cwiki.apache.org/confluence/pages/viewpage.action?pageId=103094318
<https://cwiki.apache.org/confluence/pages/viewpage.action?pageId=103094318>

This is a volunteer run effort.

As a kind of quick overview for how to dig in:

   1. Consult the fineract web page <http://fineract.apache.org/>
   2. Read the FAQ
   <https://cwiki.apache.org/confluence/display/FINERACT/FAQ>
   3. Review the APIs and check out the features on the demo server (
   https://www.fineract.dev)
   4. Peruse some of this wiki
   5. Browse some of the Jira issues
   <https://issues.apache.org/jira/projects/FINERACT/issues/> (aka tickets,
   bugs, enhancements)
   6. Set up dev environment (if coding) or go to a demo environment (if
   documentation or UI) per instructions on wiki and readme
   7. Dig further into wiki
   8. Ask questions about specific tasks or code on the list
   9. Before doing any code, please be sure to check in via tickets and
   listserv and understand the process


As a reminder this is a volunteer run effort, be respectful and only ask
questions once you have read the materials, and tried to figure things out
yourself.

STANDARD RESPONSE #2
I see you are having an issue with the project software, either
configuration or standing it up locally.

Did you read and follow the information provided on
https://cwiki.apache.org/confluence/pages/viewpage.action?pageId=103094318
  ?

Where did you find the software for download?  Please send a link to the
download spot and the instructions you followed.  There are some older
versions still floating out there, and you may be on that.

What are you trying to accomplish or what is your issue?  And do you have
deep experience or are you relatively new to the project?

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