divijvaidya commented on PR #499:
URL: https://github.com/apache/kafka-site/pull/499#issuecomment-1494118309

   > In the past when people created accounts on their own, they could only 
create new tickets. We needed to assign contributor permissions so they could 
self assign tickets.
   
   @mimaison You are right. See: 
https://issues.apache.org/jira/browse/INFRA-24423 
   
   IMO, the committer/PMC approving the self-service request should follow-up 
with changing the permissions. Do we have a wiki/documentation for instructions 
to committers on how to do this? (similar to 
[this](https://tinkerpop.apache.org/docs/current/dev/developer/#_for_committers))
   
   An alternate is to ask the user to send an email requesting for permissions 
but that just adds another step in the process and another set item of work for 
committers.


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