Kevin Minder wrote on Thu, Mar 07, 2013 at 11:14:59 -0500: > Hi, > > Seems like what I'm supposed to do for these is send an email and file > tickets. I'm not sure of the original "umbrella" ticket/email was > sufficient.
The preferred process is to create tickets. (The tickets can be subtickets of a common parent ticket if you want.) An email about the ticket is not needed.
