We’ve historically used StackOverflow for threaded human questions / response problems. Discourse feels like it would overlap a lot with that, especially since SO is still usually better for search engines
> On Jul 12, 2019, at 10:18 AM, Neal Gompa <ngomp...@gmail.com> wrote: > >> On Fri, Jul 12, 2019 at 10:11 AM Colin Walters <walt...@verbum.org> wrote: >> >> Hi, >> >> I think the Common's use of Slack is not a good match for "support". >> Requiring an invitation is also an impediment to quickly asking questions. >> Further Slack is proprietary, and also any discussion there won't be easily >> found by Google. >> > > I agree here. I deeply dislike that we use Slack for that. And Slack > is terrible for a11y, too. > >> On the other hand we have these mailing lists, which are fine but they're >> traditional mailing lists with all the tradeoffs there. >> >> I propose we shut down the user@ and dev@ lists and deploy a Discourse >> instance, which is what the cool kids ;) are doing: >> https://discussion.fedoraproject.org/ >> http://internals.rust-lang.org/ >> etc. >> >> Discourse is IMO really nice because for people who want a mailing list it >> can act like that, but for people who both want a modern web UI and most >> importantly just want to drop in occasionally and not be committed to >> receiving a stream of email, it works a lot better. Also importantly to me >> it's FOSS. >> >> I would also personally lean towards not using Slack too but I see that as a >> separate discussion - it's real time, and that's a distinct thing from >> discourse. If we get a lot of momentum in our Discourse though over Slack >> we can consider what to do later. >> > > I would rather not see us move to Discourse for the mailing list > experience. I'd propose we upgrade to Mailman 3 with HyperKitty, as > other communities around us have done. The oVirt, Ceph, and Podman > communities already use it. > > Fedora didn't shut down its users@ list when it deployed > discussions.fp.o. And adoption of Discourse in Fedora hasn't been very > high outside of the Silverblue/CoreOS bubble. > > I'm not opposed to the idea of having an additional channel for user > support with Discourse on okd.io, though. > > > > -- > 真実はいつも一つ！/ Always, there's only one truth! > > _______________________________________________ > dev mailing list > dev@lists.openshift.redhat.com > http://lists.openshift.redhat.com/openshiftmm/listinfo/dev _______________________________________________ dev mailing list dev@lists.openshift.redhat.com http://lists.openshift.redhat.com/openshiftmm/listinfo/dev
