Hey Sean C. Sheridan,

[copied [email protected] for transparancy]

I'm not sure -- is it thanks, or no thanks? :-)

RoundCube is on 0.2.2 currently. That is a 0 before the dot -- far
from a 1.0 -- so please connect the pointers to judge the completeness
of the feature-set, etc.. And even if you tried the 0.3. release which
contains the plugin architecture, it's still young software
regardless.

As of focus -- we generally aim to provide a mail client, first.
Filtering, etc. can be, or rather, should be done on the server
because people tend to have multiple mail clients (e.g. Apple Mail at
home, webmail on the road, etc.).

So following this, there are indeed patches/plugins for sieve as you
found out which still require sieve on the server (maybe that was
issue). Sieve is just one solution, a lot of people use different
"toys". If you had a problem with those plugins, the least you could
have done was ask. Our mailing list is active and very responsive.

Regarding the plugin you tried. I don't even know what that means. For
starters, you maybe want to take it up with the author. And if your
bug report/feedback would contain less attitude I am even sure it
would be fixed and/or improved.

Then, I did not get your reference to the email window width, maybe
you care to explain because I've heard people complain about all sorts
of things, but never something remotely related to the width of a
window.

I'm also glad you found a provider, because that means we get to focus
on people who want to help us improve RoundCube vs. flamewars send to
all developers. But thanks for sharing anyway. I'm usually a very
understanding person and I help people whenever I can. For the future
-- you better spend a couple hours researching why people spend time
with open source to figure out how this thing works. Judging from this
email, you seem to be the last person on the planet, who we owe
anything to.

My answer to your email does not mean I want you to shut up. I always
invited people to "complain". Because feedback is indeed what we can
work with to improve RoundCube.

We just expect feedback in an appropriate way which does not piss
people off when they read it. The rules of engagement are rather
simple too. Just stick to whatever your parents tried to teach you a
while back. Sounds old fashioned, but the basics do work well when you
interact with someone else by email. Regardless, if it's an open
source project or something else.

Have a great weekend!

Till

P.S.
Also, thanks for insulting all of our users. =) Hope your buddy from
pobox.com is still your buddy when he reads this.

On Fri, Jul 10, 2009 at 10:16 PM, Sean C. Sheridan<[email protected]> 
wrote:
>
> After installing roundcube I am disturbed at your lack of basic tools.
>
> 1) Having no filtering system is ridiculous. Do you not realize that many
> users of email use filters?   Do you expect me to hand sort 1000 spam
> messages a day?  Not providing this most basic tool makes your solution
> worthless to all except a handful of programmers who write their own
> procmail filters.  I tried to get the 'managesieve' plugin working for
> several hours to no avail, it does not work.  Not to mention there is no
> way to actually download that plugin without copying each individual file
> by hand.  There's no package for that?  come on guys.
>
> 2) You don't even allow the user to adjust the width of their email
> composing window.  I think it was 1996 when I started setting a maximum
> window width for outgoing mail, you still haven't caught up?
>
> 3) the markasjunk was the one plugin I got to work, but it is crap too.
> After it tagged the email it was unable to move it to the trash folder,
> though I am able to drag it there.  Do you not test this stuff?
>
> You should be embarrassed to put this product out there and call it stable,
> it's alpha.  It's crap.  It offers no features.  Squirrelmail, while not
> pretty, dominates this field.  You would better serve the community by
> writing an ajax interface for squirrelmail, rather than try to re-invent
> the wheel and fall so short.  You are wasting hours and hours of peoples
> time, do us all a favor and shut this project down or call it what it is...
> an alpha 'toy' email reader that has no features.
>
>
> Furthermore, you've helped me decide to not spend money with an email
> provider started by a schoolmate of mine (pobox.com).  They use your
> software, since I've actually used it myself now I know that pobox.com will
> not be getting any money from me.  Deciding on your tool indicates they are
> fools.
>
>
> Scrap this project and go try to reinvent the features gmail offers.
>
>
>
>
> Sean C. Sheridan
> [email protected]
>
> Campus Party, Inc.
> 444 North Third St.
> Philadelphia, PA 19123
> (215) 320-1810, xtn 117
> (215) 320-1814 fax
> http://www.CampusClients.com
> http://www.CampusParty.com
>
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