On 6/8/2018 6:24 AM, David Smiley wrote:
> Many of us have accidentally added a long-form description of our JIRA
> issues into the Environment field of JIRA instead of the Description. 
> I think we can agree this is pretty annoying.  It seems to have been
> happening more lately with a change to JIRA that for whatever reason
> has made it more visually tempting to start typing there.  I want to
> arrange for some sort of fix with infra.  I'm willing to work with
> them to explore what can be done.  But what should we propose infra do
> exactly?  I'd like to get a sense of that here with our community first.

I think a free-form text box for environment is important, and I
wouldn't want to get rid of it entirely.

Reordering things so description is the first large text box is one
option, and might be the best idea.  Other ideas:

* Put some kind of button or other control in place so the user has to
click on something to open up an environment text box.

* Use a visual cue of some kind to emphasize the description box and
draw the eye to it.  Borders, colors, etc.

* Provide a series of radio buttons, checkboxes, and/or dropdowns for a
user to choose various aspects of their environment from pre-defined
choices.  Disadvantage is that would require considerable maintenance as
the project and possible environments change.  Also, a user would not be
able to describe an aspect of their environment that might be a little
unusual.

I have no idea how much control Infra actually has over this.  It might
require an upstream change in Jira.

Thanks,
Shawn


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