Hi Karl, I recently faced a weird case where a job in a "running" state was not doing anything for several hours. The MCF agent process was up but neither the Simple History nor the logs showed any activity. Since we could not wait more than 12 hours, we decided to restart the agent, and the job "went back on rails" and continued its work normally. In order to avoid as much as possible the need for such a manual intervention, I would have two questions: - Is there a way to "test" the agent process ? Like a "process ping" which can detect if the process is doing or ready to do something ? And if not, is there a way to implement such thing easily ? The idea being to make the detection and restart automatically rather than manually. - Knowing that we have activated the debug log level, would you have recommendation on what to look at to find a potential cause of such an issue ?
Regards, Julien Massiera
