Dear all:

When re-opening an issue (for whatever reason) moving it from its Resolved
state (to either Open or In progress) Jira will *not* update the
"Resolution" field back to "Unresolved".

This means that (a) you now have a confusing "Open but Resolution: Fixed"
issue and (b) the issue link/display (eg, MESOS-1234) will appear with a
misleading strike-through in Sprint and Kanban Boards.

The solution is rather simple, albeit fiendishly unintuitive:

1) Resolve (again) the issue;
2) in the resolve dialog that pops up, choose "Unresolved" for its
Resolution field;
3) move it back to whatever state makes sense (Open, In Progress, etc.)

Hope this helps!

*Marco Massenzio*
*Distributed Systems Engineer*

Reply via email to