Whatever you do, make sure to list all these information sources in one easy-to-find place. For instance, it may not be very obvious to anyone that they can read the dev mailing list on lists.apache.org. It is bad if users aren't even aware that other channels exist.
On 6/18/18, 2:45 PM, "Yasser Zamani" <yasser.zam...@live.com on behalf of yasserzam...@apache.org> wrote: On 6/18/2018 9:18 PM, Jim Jagielski wrote: > IMO, that is the wrong way to look at it. > > A users@ mailing list is a great, easy, low-cost and low-overhead way of *increasing* the user community and providing an extra level of support. Unless there is "strong evidence" that this is NOT the case, I would recommend we create the list. As an already Apache Committer of Struts, I also prefer mail list like Jim. I fell in love with MXNet and I'm still learning hard to being able to have contributions one day. It was somehow hard for me to also register and daily monitor another system (your user forum). My feel was same as your current feel about a new mail list, but, I remembered one rule in Apache Way: "At Apache, deciders are who do the work". And as I didn't have any contribution till that time, then I thought I must respect your decision, so I registered there! However, I personally still recommend sticking together with Apache INFRA under Apache Way umbrella as much as possible. I think these help us to standardize things, understanding each other better and finally get a graduation from Apache Incubator. Anyway, finally, you who have done or do the work, are deciders :) Best Regards.