I know, that this could happen, but JIRA for Apache is a global tool where 
everyone on the world can have access and create tickets. And the language is 
and should be english. Maybe a better communication about it would be good. 
Otherwise they thought there are people for each language to help. At the end I 
have to say, unfortunately, I can’t speak spanish, japanese or anything else 
than german or english (yet 😃) and I will not create tickets in german. Github 
is also a good example, that everything is and still should be english.


Cheers

Chris



Von: Eric Barboni
Gesendet: Donnerstag, 7. Februar 2019 16:22
An: dev@netbeans.incubator.apache.org
Betreff: RE: JIRA Template

Hi, 
 For the non english, if user configure language it is fully translated 
including the type of issue. It's complicated for user to understand that he 
should report in english. 
 
 I don't know how this can be applied within the jira workflow, but this can be 
helpfull.

Regards
Eric
-----Message d'origine-----
De : Christian Lenz <christian.l...@gmx.net> 
Envoyé : jeudi 7 février 2019 15:38
À : d...@netbeans.apache.org
Objet : JIRA Template

Hey guys,

sometimes we have some tickets, where we don’t know how to handle them. Only a 
one liner, only Headline with a stack trace, no Version, no more Information, 
no Environment, not in english, etc. In case to Prevent most of them 
(hopefully) I created a proposal for a JIRA template for Bugs, but we can make 
them more generic for other types too. Or we will use different template for 
Bugs, improvements, Features, wishes, etc.

You can find it here: https://pastebin.com/hcx7SDUb (It is unlisted, not public)

I got the idea of the template from this repo: 
https://github.com/junichi11/netbeans-wordpress-plugin/issues/new

Feel free to discuss, tell me what you think or give some other hints. This 
will not catch all 100% but hopefully most of them and if someone will not use 
the template, we can close the ticket and thats it. This is not rude, because 
they did it by their own. It is not perfect and I think there is a better way 
but yeah for the first run, it should be good enough to go. If someone has more 
Rights for that, please add it into jira. If no one knows how to do it, I can 
google and will let you know then.


Cheers

Chris


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