+1
This will make OFBiz more user friendly application.
--
Divesh
Ashish Vijaywargiya wrote:
Hello Pranay,
+1
I like the idea....
Its good, if we start from the Ecommerce and then start working on the
back office application.
The error message generated on Back office are also important because
in general the CSR representative don't have any technical knowledge.
So no use of such a big message for them ....
Another important factor for this improvement is more age (60's, 70's
or even more), big spectacles and difficult to read for CSR
representative.
--
Ashish
Pranay Pandey wrote:
Hello Devs,
Initiating it here for discussion on this.
These are the contents
from https://issues.apache.org/jira/browse/OFBIZ-2426.
<https://issues.apache.org/jira/browse/OFBIZ-2426>
=============================================
I want to propose a change and want to ask for the suggestions for
the way to go for it.
*Proposal:*
Should have appropriate user friendly success/error messages for
eCommerce applicaiton on the execution of an event from user. As
eCommerce is the customer facing application.
E.g.
1. When user creates his/her profile then then the *success message*
shown is *"The following occurred:
The action was performed successfully. "* while it should be shown
something like: *"New user created successfully."* or *"User profile
created successfully"*
2. When we talk about an error message then e.g. when user tries to
login with wrong userId or pwd the message shown is *"The Following
Errors Occurred:
error following occurred during login: User not found."* which should
be something like: *"User not found"* or when password is incorrect
*"Password is incorrect"*
There are more places where this can observed well that the
success/error messages are not best suited for eCommerce application.
Right now for both of back-office and front-end(eCommerce)
application we use the same common/webcommon/includes/messages.ftl
which shows the same messages as of back office application for many
operations.
The idea is we should introduce a new Messages.ftl file for ecommerce
only which will show user friendly error/success messages to the
front-end user who is the customer.
I would really appreciate comments from community members on this issue.
=============================================
Please provide suggestions, thoughts in the reply to this email.
Thanks & Regards
--
Pranay Pandey
HotWax Media | http://www.hotwaxmedia.com
Direct: +919826035576
Skype: pranay.pandey
