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https://issues.apache.org/jira/browse/OFBIZ-2581?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Ashish Vijaywargiya closed OFBIZ-2581.
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Resolution: Fixed
Very old issue, can be closed for now. :-)
> Update communication event status as read in CommunicationEvent entity on the
> basis of status updated in CommunicationEventRole entity.
> ----------------------------------------------------------------------------------------------------------------------------------------
>
> Key: OFBIZ-2581
> URL: https://issues.apache.org/jira/browse/OFBIZ-2581
> Project: OFBiz
> Issue Type: Improvement
> Affects Versions: SVN trunk
> Reporter: Ratnesh Upadhyay
> Assignee: Ashish Vijaywargiya
> Priority: Minor
> Fix For: SVN trunk
>
> Attachments: com-read-status-ofbiz-2581.patch,
> email-status-report-ofbiz-2581.patch
>
>
> - In marketing > Reports > Email Status Report
> The resultant report is not showing the status of all those communication
> events which are in read status. In present system it is handled in
> CommunicationEventRole entity. Here we have "COM_ROLE_READ" status for all
> those communication events that are opened by the user (read by the
> recipient) but when we saw those communication events from report tab they
> are listed as completed status, because displayed list is prepared via
> "CommunicationEvent " entity and there is no any status update in case of
> read. (because updated in CommunicationEventRole entity)
> Apart from this if we have a look on those communication events that are in
> bounced status due to invalid email address , are updated in
> CommunicationEvent entity as well.
> So for updating status of a communication event as read , we wrote an ECA
> rule, to update CommunicationEvent entity's record to COM_READ , when the
> status of CommunicationEventRole is changed to COM_ROLE_READ. So that we can
> get all those communication events, that has read status from
> "CommunicationEvent" entity.
> Please suggest the proper approach from the above given solution. Or any
> other better approach, if any.
> Thanks in advance.
> --
> Ratnesh Upadhyay
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