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https://issues.apache.org/jira/browse/OFBIZ-3709?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Sharan Foga updated OFBIZ-3709:
-------------------------------
    Sprint: Bug Crush Event - 21/2/2015

> Store Incoming email does not factor in 'reply-to' email
> --------------------------------------------------------
>
>                 Key: OFBIZ-3709
>                 URL: https://issues.apache.org/jira/browse/OFBIZ-3709
>             Project: OFBiz
>          Issue Type: Improvement
>          Components: party
>    Affects Versions: Trunk
>         Environment: Linux, postgres. 
>            Reporter: Rohit Sureka
>
> Hi,
> The storeIncomingEmail function in CommunicationEventServices.java, does not 
> factor in the reply-to email address while looking for the party for whom to 
> create the communication event.
> I guess it is now common to receive emails from customers from various 
> channel like ebay, paypal, google checkout etc. (support by ofbiz now), using 
> their inbuilt email forms. The emails so received are from the channels 
> standard noreply email address with the customers email in the reply-to 
> option. In such cases the email are not linked to the party in ofbiz.
> Thus is suppose the functions should not check for existing party with the 
> 'from' email, but also for 'reply-to' email address and the communication 
> thus created should link the message with the party for the 'reply-to' email 
> address.
> i hope my thoughts are right, any feedback is welcome.
> Thanks
> Rohit



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