On Thu, Aug 15, 2013 at 4:08 AM, Oliver-Rainer Wittmann <orwittm...@googlemail.com> wrote: > Hi, > > > On 14.08.2013 18:59, Rob Weir wrote: >> >> We're working now on AOO 4.0.1, to fix defects in AOO 4.0.0. The fact >> that we're doing this, and their are no arguments against it, shows >> that we value quality. I'd like to take this a step further, and see >> what we can learn from the defects in AOO 4.0.0 and what we can do >> going forward to improve. >> >> Quality, in the end, is a process, not a state of grace. We improve >> by working smarter, not working harder. The goal should be to learn >> and improve, as individuals and as a community. >> >> Every regression that made it into 4.0.0 was added there by a >> programmer. And the defect went undetected by testers. This is not >> to blame. It just means that we're all human. We know that. We all >> make mistakes. I make mistakes. A quality process is not about >> becoming perfect, but about acknowledging that we make mistakes and >> that certain formal and informal practices are needed to prevent and >> detect these mistakes. >> >> But enough about generalities. I'm hoping you'll join with me in >> examining the 32 confirmed 4.0.0 regression defects and answering a >> few questions: >> >> 1) What caused the bug? What was the "root cause"? Note: >> "programmer error" is not really a cause. We should ask what caused >> the error. >> >> 2) What can we do to prevent bugs like this from being checked in? >> >> 3) Why wasn't the bug found during testing? Was it not covered by any >> existing test case? Was a test case run but the defect was not >> recognized? Was the defect introduced into the software after the >> tests had already been executed? >> >> 4) What can we do to ensure that bugs like this are caught during testing? >> >> So 2 basic questions -- what went wrong and how can we prevent it in >> the future, looked at from perspective of programmers and testers. If >> we can keep these questions in mind, and try to answer them, we may be >> able to find some patterns that can lead to some process changes for >> AOO 4.1. >> >> You can find the 4.0.0 regressions in Bugzilla here: >> >> >> https://issues.apache.org/ooo/buglist.cgi?cmdtype=dorem&remaction=run&namedcmd=400_regressions&sharer_id=248521&list_id=80834 >> > > Please include also issue with status ACCEPTED. >
Done. That now gives us 36. -Rob > Best regards, Oliver. > >> >> Regards, >> >> -Rob >> >> >> --------------------------------------------------------------------- >> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >> For additional commands, e-mail: dev-h...@openoffice.apache.org >> > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
