Google has a new service that makes it easy to add a website satisfaction survey to a website. The free version has 4 questions that are asked of 500 random website visitors each month. We would be given results on a monthly basis. (They also have a paid version of this service where you can customize the questions, but I think the free version is fine for our use).
The questions are: I. Overall, how satisfied are you with this website? 1) Very satisfied 2) Somewhat satisfied 3) Neither satisfied nor dissatisfied 4) Somewhat dissatisfied 5) Very dissatisfied II. What, if anything, do you find frustrating or unappealing about this website? III. What is your main reason for visiting this website today? IV. Did you successfully complete your main reason for visiting this website today? 1) Yes, I was successful 2) I'm still completing my reason for visiting 3) No, I tried but wasn't successful You can see an example of what the survey looks like here: http://www.google.com/insights/consumersurveys/websat_example Adding it to the website is easy: a single line added to the header. Regards, -Rob --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
