Am 21.10.2017 um 08:28 schrieb Louis Debrunner:
Der Download , der über im nachstehenden Mail angeboten wird,
weist laut Kaspersky Virus-Programm einen Trojaner auf!!!
Nämlich
*PDM:Trojan.Win32.Generic*
Systemmeldungen nachstehend.
Was raten Sie?
Was ist zu tun?
Kommt dieser Download tatsächlich von OpenOffice?
thanks for your mail. Please note that attachments are not allowed here
and therefore they are not visible.
First of all - as this is often the first step into a wrong direction -
make sure to download only from the official source:
https://www.openoffice.org/download/
We are taking care to compile and build the software on clean systems to
make sure that OpenOffice is not infected by a virus or other malware.
Therefore it is very likely that the virus alert is a false-positive
When a new software was released - like OpenOffice 4.1.4 is as it is 2
days old - the anti-virus software was maybe not yet updated to
recognize the new software signatures that it don't include any bad parts.
Now you have 2 options:
1. You can wait for one of the next updates of your anti-virus program.
2. Or you can verify yourself the integrity of the downloaded software
by the following steps:
A. Disable the anti-virus software before downloading OpenOffice.
Download only from here.
https://www.openoffice.org/download/
We are using Sourceforge.net as our software host.
B. For download, do not select open, select Save and place in a
memorable location (your Download folder, for example).
C. Use either the PGP or the MD5/SHA verification procedures for
verifying the Download. See here for procedures:
https://www.openoffice.org/download/checksums.html
D. In your anti-virus software, see if there is a setting where it will
only remove or quarantine files after confirmation by you. This will let
you over-rule it in the future, verifying the file yourself instead.
PS:
Please be careful and avoid mentioning your personal contact information
in the Internet. It is readable for everybody and can therefore also
abused by the bad guys.
Marcus
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