Hi Chris,
On Wed, Dec 24, 2003 at 08:51:06AM +0100, Reurings, Chris wrote:
> Hi,
>
> I changed text/plain to text/html without any effect.
> Answered tickets are still plain text.
> Which file is responsible for sending tickets from the OTRS system, related
> to plain or html content?
The way is:
HTML Form -=> post Body on Kernel/Modules/AgentCompose.pm -=>
Kernel/System/Ticket/SendArticle.pm: SendArticle() -=>
Kernel/System/Email.pm: Send().
I think that is what you want to know.
> Chris
Martin
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