Thanks for your answer I was working all the weekend on other otrs
problem.
I have few questions.
How do I set the $ENV{REMOTE_USER} for using SSO?, my idea is to have
multiple users in OTRS but with only one login.
Sorry if my question is not a good one but although I develop in many
languages I 'm still a newbie untill now in Perl and PHP.
Best regards
Adri�n
-----Mensaje original-----
De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de
Martin Edenhofer
Enviado el: Saturday, April 17, 2004 9:53 AM
Para: Development community of OTRS
Asunto: Re: [dev] Fwd: Changing customers table
Hi Adrian,
On Fri, Apr 16, 2004 at 11:13:25PM +0200, Deccico Adrian wrote:
> I need to integrate another web system with OTRS using only one login.
>
> The first system is in one Linux server and the Otrs in a Windows 2000
> Advanced Server.
>
> The idea is the users starts in the first system and then use OTRS
> with the same login, I think in pass the login variables in the URL
> whe I call OTRS, but I need to authenticate
> OTRS with the Mysql tables of the first system.
>
> My question is: I can do that in a easy way? How?
OTRS can handle SSO! .-)
For example the HTTPBasicAuth auth module
-=> http://doc.otrs.org/1.2/en/html/user-auth-backend.html#AEN743
This module takes the $ENV{REMOTE_USER} from your system and if the
agent exists in OTRS then the agent is authenticated (no extra auth with
uid and pw needed).
PS: You also can write/modify the HTTPBasicAuth to use other SSO
auth functions.
> Adri�n
Martin Edenhofer
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