Hi Bruno,
On Mon, Jul 26, 2004 at 02:37:32PM +0100, Bruno Pires wrote:
> I add another field in my customer view (when I create a new ticket), but
> when I receive that in my agent view I don't see that information there!!
>
> Someone can tell me where can I change this????
This is just working with ftee text fileds in the upcoming OTRS 1.3/cvs.
-> Kernel/Output/HTML/Standard/CustomerMessageNew.dtl
~ line 70.
> Bruno Pires
Martin Edenhofer
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