By the way if anyone was interested in the mentioned module, new versions supposedly always available at
https://narya.grin.hu/cgi-bin/viewcvs.cgi/public/otrs/?root=grin
(or 'svn co https://narya.grin.hu/svn/public/otrs/' for the subversion literates ;))
grin -- Now using M2, Opera's e-mail client: http://www.opera.com/m2/
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