> Hi!
>
> More charset fun:
>
> Take a look at ticket #2004120310000151 in the demo.otrs.org test
> system.  The character set of the incoming email was valid utf-8.  The
> autoreply I got from the system can be found at
> http://users.linpro.no/toffer/T2004120310000151.eml .  Its'a bit
> difficult to see because of quoted-printable, so I put a screenshot
> here: http://users.linpro.no/toffer/ticketanswer.png .  It doesn't
> look right at all.  :)
>
> Just concatenating the lines of the notification and the article
> together, as SendAgentNotification (Kernel/System/Article/Ticket.pm)
> does now, seems a bit optimistic, since the original article may well
> have a different charset than the notification.  How about making a
> multipart-mime-mail, and just preserving the charset of each part?
I don't know, but maybe the char-set is a property of the user,not the
ticket...let's discuss it....anyone?
/B
>
> Regards,
> --
> Kristoffer.
>
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