Hi!
I've had to make some small changes to a few files in order to make
things run smoothly in our environment. Take'em if you want'em. :-)
* Use Days_in_Month instead of assuming all months have 31 days. I
don't know about MySQL/PostgreSQL, but Oracle objects to dates like
2004-11-31:
Index: Kernel/System/Stats/TicketOverview.pm
===================================================================
--- Kernel/System/Stats/TicketOverview.pm (revision 92)
+++ Kernel/System/Stats/TicketOverview.pm (working copy)
@@ -120,7 +120,7 @@
StartDay => 1,
StopYear => $Param{Year},
StopMonth => => $Param{Month},
- StopDay => 31,
+ StopDay => Days_in_Month($Param{Year}, $Param{Month}),
);
my %Queue = ();
my @HeadData = ('Queue');
Index: Kernel/System/Stats/NewTickets.pm
===================================================================
--- Kernel/System/Stats/NewTickets.pm (revision 92)
+++ Kernel/System/Stats/NewTickets.pm (working copy)
@@ -120,7 +120,7 @@
StartDay => 1,
StopYear => $Param{Year},
StopMonth => => $Param{Month},
- StopDay => 31,
+ StopDay => Days_in_Month($Param{Year}, $Param{Month}),
);
my %Queue = ();
my @HeadData = ('Queue');
* Typo ("History")
* Don't call TicketGet on undef TicketID's:
Index: Kernel/System/Ticket.pm
===================================================================
--- Kernel/System/Ticket.pm (revision 92)
+++ Kernel/System/Ticket.pm (revision 96)
@@ -2875,12 +2875,14 @@
$Ticket{QueueID} = $Row[6] || '';
}
if (!%Ticket) {
- $Self->{LogObject}->Log(Priority => 'notice', Message => "No such TicketID in Ticket Hisorry till '$Param{StopYear}-$Param{StopMonth}-$Param{StopDay} 23:59:59' ($Param{TicketID})!");
+ $Self->{LogObject}->Log(Priority => 'notice', Message => "No such TicketID in Ticket History till '$Param{StopYear}-$Param{StopMonth}-$Param{StopDay} 23:59:59' ($Param{TicketID})!");
return;
}
else {
- # update old ticket info
-# if ($Ticket{TicketVersion} eq '1.1') {
+ # The match chain above doesnt match all kinds of history,
+ # which means we wont always have a TicketID. Dont bother the
+ # database if we know we wont get an answer.
+ if (defined $Ticket{TicketID}) {
my %CurrentTicketData = $Self->TicketGet(TicketID => $Ticket{TicketID});
foreach (qw(State Priority Queue TicketNumber)) {
if (!$Ticket{$_}) {
@@ -2896,7 +2898,7 @@
if (!$Self->{StateObject}->StateGet(Name => $Ticket{State}, Cache => 1)) {
$Ticket{State} = $CurrentTicketData{State};
}
-# }
+ }
# check if we should cache this ticket data
my ($Sec, $Min, $Hour, $Day, $Month, $Year, $WDay) = $Self->{TimeObject}->SystemTime2Date(
SystemTime => $Self->{TimeObject}->SystemTime(),
Regards,
--
Kristoffer.
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev