Hi Raul,
Raul Santamaria wrote:
Somebody knows if exists a function that calculate how long a ticket has been in a determinate state?
No. There is currently no function to do this.
Ra�l Santamar�a ACOTEL INFORM�TICA Y TELECOMUNICACIONES Tel. 902154521 http://www.acotel.es
Martin Edenhofer
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
