Martin, Well, I must've been waay too tired when i started off coding on this. I was trying to use the same dtl for input as output. But what really needed to happen was this:
Input:
<tr>
<td valign="top"><b>$Data{"TicketFreeKeyField3"}:</b></td><td>
$Data{"TicketFreeTextField3"}</td>
</tr>
Output: (no "Field"!)
<tr>
<td valign="top"><b>$Data{"TicketFreeKey3"}:</b></td><td>
$Data{"TicketFreeText3"}</td>
</tr>
ARG! Thanks for your feedback. I've got some work to do on this. I'll keep
you posted with my thoughts before I swing off into
not-enough-sleep-while-familiarizing-myself-with-new-codebase-land.
-steve
-----Original Message-----
From: [EMAIL PROTECTED] on behalf of Martin Edenhofer
Sent: Tue 3/22/2005 6:19 AM
To: Development community of OTRS
Subject: Re: [dev] really free text fields
Hi Steve,
Steve Churchill wrote:
> What you're saying makes sense, but I dont have the time right now :) I'm
> <extending> the current otrs functionality. I've pretty much hacked it all
> out.
>
> Theres only 2 things that bother me.. if anyone wants to take a look I've
> supplied the patches
>
> Questions:
> Not sure I need to update w/ TicketRFreeTextGet? (since I'm not using hash
> arrays, just scalars)
>
> I've added 2 dtl files for input/output of these fields. They display
> differently in some areas. Its due to the initialization of
> the objects. I'm just stuck. For example AgentUtilities TicketSearch
> looks fine. But CustomerTicketSearch doesnt display the form fields! :/
> Any ideas?
At first, it's not clear to me why not using the "normal" TicketFreeText.
IMO, you can also use this as:
Key: Input Field
like:
[Kernel/Config.pm]
$Self->{"TicketFreeKey4"} = {
'Application' => 'Application',
};
[...]
Without a text option, you will get a "normal" input field.
Anyway, I'm not sure, but if you want to use your "TicketRFreeText" in
customer panel, you need to add it in the tempaltes (I have not seen it).
> Thanks,
>
> -steve
Martin Edenhofer
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