Hi there,
we are using popfile as a spam proxy for otrs, it is performing very well (over 99.5 % of precision), but some spam mail do not get filtered by the postmaster filter.
Popfile works by adding a header called "X-Text-Classification", so I filter on this in my postmaster.
The problems is on some mails containing additionnal space in Subject, Otrs doesn't recognize the rest of the headers as Headers.
Here is an example:
Return-Path: <[EMAIL PROTECTED]>
Received: from Dickson (194.98.113.80) by globald.com with SMTP (Eudora Internet Mail Server X 3.2.6); Tue, 5 Apr 2005 02:03:12 +0200
Return-Path: [EMAIL PROTECTED]
From: "Sherry" <[EMAIL PROTECTED]>
Reply-To: "Sherry" <[EMAIL PROTECTED]>
Date: Mon, 4 Apr 2005 17:04:38 -0700
To: [EMAIL PROTECTED]
Subject: Budget tight? Get up to 1500 USD by tomorrow
Message-ID : <[EMAIL PROTECTED]> Content-Type: text/plain;charset="iso-8859-1
Message-ID: <[EMAIL PROTECTED]>
X-Text-Classification: spam
In fact the part starting with the Message ID is dumped in the email text in OTRS.
Do you have any idea to avoid such behavior? Is it the right mailing list for this kind of problems?
Best regards, Bastien.
--
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Bastien Leblanc
Ritme Informatique - 34 bd Haussmann 75009 Paris France Tel: +33 (0)1 42 46 00 42 --- Fax: +33 (0)1 42 46 00 33
http://www.ritme.com --- mailto:[EMAIL PROTECTED]
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