Hi Martin,
In OTRS 2.0 I would say a postmaster post filter would be the fine point (OTRS 1.x comes only with postmaster pre filter).
mmm, nice! when we can expect 2.0 to be published? :-)
For OTRS 1.x you need to patch Kernel/System/Postmaster.pm -> Run() (IMO).
We run OTRS 1.3.2. Hmm Run() ok, but can you be a little more specific (in which sub routine)? :-)
TIA,
MfG,
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