Hi Stéphane,
Stephane Martin wrote:
> [...]
Now the customer.pl is called liked that:
https://localhost/otrs/customer.pl?Action=Login&User=sid with sid being
the php session id registered during intranet login. The sid is looked
up in the mysql db and the user is fetched and passed to OTRS. This
behaviour works well but now we have a small question. After a
succesfull login, the original url
https://localhost/otrs/customer.pl?User=sid is changed to
https://localhost/otrs/customer.pl?CSID=id and OTRS defines the CSID. Is
there a way to jump directly to the ticket report form
(https://localhost/otrs/customer.pl?Action=CustomerMessage) including
our sid and not the CSID? Or can I set OTRS to rely on external CSID?
Unfortunately not. It's no possible (without deeper modifications in the
core). :-(
(because just User and Password is passed through the auth module)
Stéphane Martin
-Martin
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