Alexandre FOUREY a écrit :
I do the the same think in a plugin. The best solution to get these
informations is to use TicketSearch function.
Attached files are a sample of code with this function.
/otrs/Kernel/Config/Files/GenetelSearchConfig.pm
<cid:[email protected]>
/otrs/Kernel/Modules/GenetelSearch.pm
<cid:[email protected]>
Big thank you
These scripts needs others no provided scripts.
Seems like commercial plugin? So I cannot have the whole plugin?
Cordialement / Regards
"Tiens un français, salutations de Strasbourg ;)"
Best Regards,
Florent,
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