Hello,
> We started receiving this error message.
When did you started receiving this messages? Did you change any config
option? After which action does this error message appear?
> error OTRS-CGI-10 Need ID or Name!
This could have many reasons, perhaps you renamed a state or anything else.
> Email notifications are not being received either.
For what actions isn't send a notification? New ticket, or follow up, or
password change, or ...?
> Do you know of a resolution to this?
Not yet. ;)
> We are using OTRS 1.3.
> Thanks!
>
Stephan
Michele Siudak
Network Administrator
Coleman Professional Services
USA
330-676-6862
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POTENTIAL CONFIDENTIAL INFORMATION ENCLOSED
This information and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and delete and destroy this message and its attachments.
All health information MUST be protected.
Any protected health information (PHI) enclosed is protected by Federal confidentiality rules (42 CFR Part 2) and/or Ohio law (O.R.C. 5122.31; O.A.C. 5122-27-09). The Federal rules and Ohio law prohibit you from making any further disclosure of this information unless further disclosure is expressly permitted by the written consent of the person to whom it pertains or is otherwise permitted by 42 CFR Part 2 and applicable Ohio law. A general authorization for the release of medical or other information is not sufficient for this purpose. The Federal rules restrict any use of the information to criminally investigate or prosecute any alcohol or drug abuse patient.
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