Hello, When the notification master sends out notifications to agents, it would be helpful if the reply-to was the email address of the queue that the ticket is in. It seems to work when the notification is sent to the customer. Is there a way to make this happen for the agents?
Thanks! Jennifer Valdez _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
