I have a need to include any attachments in new tickets notifications
emailed to agents. So far it is my understanding that this is not
available as a feature and I would have to patch or write a module. I
am willing to do that but need a little help. Could someone point me
towards the right path, what module can I perhaps modify to get this to
happen?
Thanks in advance for any help,
--Moby
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev