Thank You, I will look at that right away! --- Christian Schoepplein <[EMAIL PROTECTED]> wrote:
> Hello KartheK, > > On Di, Apr 04, 2006 at 12:17:02 +0100, KartheeK > wrote: > >I am in the process of understanding the way how > emails are generated to > >customers i.e Customer State Notify, Customer Move > Notify . Can sombody give me > >a hint might trigger these mails? > > Please take a look into > Kernel/System/Ticket/Article.pm. There you'll > find the SendCustomerNotification sub. Also > Kernel/System/Notification.pm might help you. > > >KartheeK > > Best regards, > Christian > > -- > ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 > Straubing > Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 > 1862 769 > http://www.otrs.com/ :: Communication with > success! > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev __________________________________________________________ Yahoo! India Matrimony: Find your partner now. Go to http://yahoo.shaadi.com _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
