Hello, On Mi, Apr 19, 2006 at 12:30:06 -0500, Brett Gruchow wrote: >I followed the instructions on the website you sent me this morning. >Now I am getting this error. > >Software error: > >Can't load log backend module Kernel::System::Log::SysLog! Can't locate >Sys/Syslog.pm in @INC (@INC contains: ../../ >E:/Server/Otrs/2.0.4_01/bin/cgi-bin/../../Kernel/cpan-lib >E:/Server/Otrs/2.0.4_01/bin/cgi-bin/../.. C:/Perl/lib C:/Perl/site/lib . >E:/Server/Otrs/2.0.4_01/bin/cgi-bin/../.. >E:/Server/Otrs/2.0.4_01/bin/cgi-bin/../../Kernel/cpan-lib) at >../..//Kernel/System/Log/SysLog.pm line 15, <PRODUCT> line 4. >BEGIN failed--compilation aborted at ../..//Kernel/System/Log/SysLog.pm >line 15, <PRODUCT> line 4. >Compilation failed in require at (eval 15) line 3, <PRODUCT> line 4. > >For help, please send mail to this site's webmaster, giving this error >message and the time and date of the error.
On Windows systems no syslog support is available, that works on linux
systems only. You have to switch back to file loggin mode. Please insert
the following into your Kernel/Config.pm file :
$Self->{'LogModule::LogFile'} = 'C:\OTRS\otrs\otrs.log';
$Self->{'LogModule'} = 'Kernel::System::Log::File';
>Brett Gruchow
Ciao,
Christian
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